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Arun

Information on interpretation services or other specific needs

Arun Direct

call centre operative taking calls

We can be contacted through the following adapted services. 

  • Minicom – a text phone which allows someone with hearing difficulties to have a typed conversation with another user – our Minicom number is 722765.
  • Interpretation Services – If you need assistance with interpretation please let our advisor know the language you require when you call and we will arrange for an interpreter to assist with your conversation.
  • Text Relay (type – talk) – further information on this service is available from http://www.typetalk.org/
  • Expanding Communities - Supporting migrant communities and bringing communities together.

 We aim to be as flexible as possible in order to assist all our customers.  If you have any special needs which our service does not presently accommodate please let us know.

If you require documents in large print please contact the service area direct.

 Complaints

 For information on Arun District Councils formal complaints procedure please access the link.  

 

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