If you are issued an invoice you are given 31 days to pay. If payment is not received in full by the specified date, the Council has the power to take the matter to the County Court.
If you have a query regarding the service (rather than payment for that service) you should contact the relevant department direct. For example, if you have a query about a planning application please contact the Planning Department.
Direct Debit is the easiest way of paying your invoice and is the method of payment we would always recommend. The main benefits are:
Cost effective - this helps us to keep the Council’s charges and therefore Council Tax charge down.
Saves you time and effort - there are no cheques to write and no queuing at the bank or post office every month.
You are in control - you are free to cancel at any time, and you will be advised at least 14 days in advance of any changes, giving you total control over the amounts and payment dates.
Only Direct Debit gives you a guarantee - in the event of an error occurring you are entitled to an immediate refund at your Bank or Building Society.
If you wish to set up a direct debit then please contact the Sundry Debtor Section by telephoning 01903 737821.
What to do if you think you will have difficulty paying an Invoice
Please click here if you are having Difficulty paying