Tenant responsibilities

Tenant's Responsibilities

General

Lubricating hinges, locks, catches, fasteners, doors and gates
Replacing broken stays to windows
Replacing wall and floor tiles where damage is not due to fair wear and tear
Repairing and replacing insulation jackets to hot water tanks
Minor repairs to plasterwork

Fireplaces

Replacing tiles to hearths and surrounds
Replacing grates and ash pans
Sweeping and/or clearing of chimney flues for solid fuel appliances at least on an annual basis but more regularly for materials other than smokeless coal

Plumbing

The following apply to all tenants unless in Sheltered Housing

Clearing blocked sinks, gullies, wash hand basin and bath outlets
Repairing or replacing broken toilet seats
Replacing plugs to baths, wash hand basins and sinks

Please ensure that you arrange to have your washing machine plumbed in professionally to prevent unnecessary flooding, especially in blocks of flats or maisonettes.

Windows, doors, cupboards and woodwork

Adjusting and repairing locks and catches to internal doors
Refixing handles and tightening screws to hinges and fittings
Providing barrel bolts to doors
Repairing and replacing letter boxes, door knockers and bells
Draught proofing windows and doors
Refixing loose shelving, coat racks and similar fittings
Replacing keys to all external doors and renewing external locks damaged by occupier or where keys are lost
Replacing glazing where broken by tenant, a member of the household or a visitor to the home

Electrical fittings

Fitting new fuses, light bulbs and fluorescent tubes

Internal decorations

All internal decorations, including minor replastering

External

Repairing fences, garden gates and pathways where not due to fair wera and tear
Replacing clothes posts except in communal areas
Providing dustbins
Keeping gardens and hedges in good condition

Gas warm air units

Periodically washing out (approximately every 4-6 weeks) the wire mesh air filters, according to the heater operating instructions.