The Local Land Charges team at Arun District Council has been shortlisted for four Award categories in the 2020 Land Data Local Land Charges Awards for Excellence. The Awards celebrate the achievements and successes of local authority Local Land Charges departments across England and Wales during the past year.
The team feature in the top 10 local authorities shortlisted for the Customer Satisfaction Award category, the Best Performing NLIS (level 3) Local Land Charges Department, the Local Authority Team of the Year and the Best Customer Experience Award.
After weeks of deliberation involving judges from HM Land Registry, the Law Society, the Coal Authority, the Local Land Charges Institute, the National Land Information Service and Land Data, the shortlist is now finalised. 54 local authorities feature on the shortlist for 8 Award categories.
Jan Boothroyd, Chief Executive of Land Data who run the Awards, comments: “I’d like to thank everyone who has entered or submitted a nomination for an award, once again I am very impressed by the high quality of entries and it’s great to see the LLC team at Arun District Council featuring once again on the shortlist! Good luck to everyone who’s made it this far!.”
Cllr Matt Stanley, Arun District Council Cabinet member for Technical Services said; “Arun District Council has won the Customer Satisfaction Award for the past three years as well as being Highly Commended in the 2016 and 2017 Best Customer Experience category. Votes for the Customer Satisfaction Award are made by solicitors and licenced conveyancers who nominate LAs based on high levels of customer service - quality, efficiency, reliability and value for money are all part of the voting criteria. Their confidence in our team is real testament to the hard work and high levels of service they provide.”
The winners and runners-up will be announced at an awards dinner hosted by comedian Zoe Lyons on 2nd March in Birmingham.