We are experiencing extremely high call volumes about the £150 rebate meaning waiting times are longer. We have now created a guide to help you if you need to make an application. Please only contact us if you cannot find the information you need on this page.

£150 Council Tax rebate (energy support payment)

Households in Council Tax bands A to D may be eligible for a £150 Council Tax rebate payment from April this year.

This is a one-off payment that will not need to be repaid. You can now apply online if you don't pay by Direct Debit.

Eligibility

You will get the £150 energy rebate if:

  • your property is in Council Tax band A, B, C or D (or band E where there is a disabled band reduction)
  • you are liable to pay Council Tax
  • the property is your sole and main residence on 1 April 2022

You will not be eligible if:

  • your property is a second home
  • your property is empty on 1 April 2022
  • you are in Council Tax bands E, F, G and H

Check your Council Tax band and find your property reference number

You can find your Council Tax band and property reference number on gov.uk

To find your property reference number, you'll need to select your address once you've entered your post code.

Visit gov.uk

If you pay by Direct Debit

We have now finished paying all our customers who paid by Direct Debit in April.

If you haven’t received your £150 and you pay by Direct Debit you will now need to make an application.

This will apply if you: 

  • haven’t received your £150 but you had a Direct Debit collected in April
  • pay by Direct Debit, but your payment isn’t due to be collected until May or June
  • have a Direct Debit set up, but you have nothing to pay (you get full Council Tax reduction or are exempt)

Apply at grantapproval.co.uk

Read our guide on how to complete your application

You will get an email once your application has been processed.

We aim to run payments every Thursday, please allow time for the money to show in your bank account.

The payment should show in your account as ARUNNA6G1-DIRECTDE or similar.

If you do not pay by Direct Debit

You need to make an application for the payment. You can do this online from 29 April 2022.

Apply at grantapproval.co.uk

Read our guide on how to complete your application

You will get an email once your application has been processed.

Discretionary payments

For households that need help with their energy bills but do not qualify for the £150 payment, we have access to discretionary funding to help. 

We have been allocated £373,350 which means we can help 2,489 households with a rebate of £150. 

We have created two schemes to support people most vulnerable to the rising costs of energy.

Please note:

  • you cannot apply for either scheme if you were already eligible for the main energy rebate
  • payment will be made to households that were occupied (as someone's sole or main residence) on 1 April 2022 
  • only one discretionary payment of up to £150 will be paid per household
  • when the limit of the fund is reached no further payments will be made 

Scheme 1 - households in bands E to H

This scheme covers households who:

  • receive Council Tax reduction
  • are in Council Tax bands F to H and receive disabled relief
  • are in bands E to H and exempt from Council Tax due to severe mental impairment 
  • are in bands E to H and exempt from Council Tax due to all resident adults being full time students 
  • are in bands E to H and qualify for a carer's discount

Scheme 2 - exceptional circumstances

This scheme is for households in Council Tax bands E to H with exceptional circumstances that have led to higher energy usage. You will need to demonstrate that your household circumstances are exceptional and provide evidence of this. 

Examples of this may include (but are not limited to):

  • receiving any government or state benefits 
  • receiving a war pension or being a former military veteran
  • providing care for another household member
  • having high household energy use for a medical reason

If you think you may qualify, apply for this scheme on the link below. We will assess each request individually.

Apply at grantapproval.co.uk

Read our guide on how to complete your application

Important notice

If you receive a £150 rebate and the above criteria is not met, you should contact us straight away. The payment will need to be returned to us and may be liable for recovery.