Advice about Homelessness
Select the option that best matches your current situation:
You are concerned about a rough sleeper
Your tenancy is ending
You have been asked to leave by family or friends
You are at risk of violence or harassment
Your relationship has broken down
You are ex forces personnel or families
You may be homeless when released from prison
You may be homeless when leaving hospital
You are a care leaver or under 18 years old
You are an older person worried about accommodation
If you are concerned about someone you have seen sleeping out, you can report this or get assistance from Streetlink via their website or the 24/7 phone line on 0300 500 0914. Streetlink referral notifications are sent to Arun District Council’s Housing Options team who can offer targeted advice and assistance.
When the weather is severe or extremely cold (zero degrees or lower for 3 consecutive days), we ensure that there is a service in place for rough sleepers this is knowns as Severe Weather Emergency Protocol (SWEP). To find out more about this service please email firstname.lastname@example.org
If you believe you are threatened with homelessness due to your tenancy ending it is important you use our ‘Contact us for housing advice’ page to discuss your situation as early as possible.
You can use the below tools to access advice on the type of tenancy you have and how these can be bought to an end:
If your family or friends have asked you to leave, you need to try and resolve any personal problems between you and explore all options to remain at the property. This could include contributing towards the household financially or agreeing to a behaviour contract.
If your family or friends will not reconsider and still want you to leave, you need to start looking for somewhere else to live.
If you are under 18 please see You are a care leaver or under 18 years old
If you believe you are threatened with homelessness due to being asked to leave by friends and family it is important you use our ‘Contact us for housing advice’ page to discuss your situation as early as possible.
You can also use the contacts below to access further advice:
- Centrepoint provide a range of housing advice for homeless young people
- Talk to Frank for advice and information on drugs and their effects
- Victim Support offer advice and support to victims of crime
- Shelter offer advice and support relating to housing and homelessness
If you or someone you know is in immediate danger, you need to call 999
The following information relates largely to those at risk of or experiencing Domestic Violence or abuse. If you are at risk of or experiencing harassment or violence from a neighbour, associate or landlord we may still be able to assist.
Domestic violence or abuse and sexual violence can begin at any time, can be obvious or subtle and can happen suddenly or gradually. It can happen to anyone regardless of gender, class, age, race, religion, culture, disability, sexual orientation or lifestyle.
Forms of domestic abuse includes, but is not limited to, the following types:
- Physical - pushing, hitting, kicking, choking, biting
- Emotional - putting you down, humiliating you, calling you names
- Psychological - intimidation, coercion, threats
- Sexual - forcing sexual acts, withholding affection as punishment
- Financial - taking/controlling your money, destroying your credit rating
- Honour-based - abusive action taken when a family or a community believes that the victim has breached the family's honour or the honour code, including rape, assault and murder
If you are in fear of a partner, ex-partner or member of your family, you might be experiencing domestic and sexual violence and abuse. Do they often...
- Call you names and make you feel bad about yourself?
- Make you afraid by threatening you or your children?
- Behave violently towards you?
- Stop you seeing your friends or family?
- Keep you without money?
- Harm you or make you feel you could be seriously harmed?
If the answer to some of these questions is yes you might be experiencing domestic and sexual violence and abuse.
You can get help now! You can use the list of contacts on our Domestic Violence & Abuse page to access support or advice:
- If you contact Arun District Council for housing related support, we may be able to assist you to remain in your home or access accommodation elsewhere, this may include temporarily staying with friends and family or refuge accommodation.
Ongoing support is available from various agencies to ensure the best solution to your specific situation. Please ensure when contacting us you provide any information as to how we may be able to contact you safely. Remember: if you are at immediate danger call 999.
This section relates specifically to non-violent breakdown in a relationship.
Housing rights in a relationship breakdown can be complex and you may need to seek independent legal advice.
If you have a joint tenancy or jointly own accommodation with your ex-partner you may still have rights to occupy the address. Shelter (web link) can provide in depth advise on the rights you may have.
If you believe you are threatened with homelessness due to a relationship breakdown it is important you use our Contacting us for Housing Advice page to discuss your situation as early as possible.
If you are a leaving member of the armed forces or ex forces personnel we may be able to assist you if you find yourself threatened with homelessness.
If you are current serving personnel requiring housing information and advice you can contact the Joint Service Housing Advice Office or Veterans UK.
If you believe you are threatened with homelessness and have received a letter of discharge or are an ex forces personnel or family member it is important you use our ‘Contact us for housing advice’ page to discuss your situation as early as possible.
It may be that as forces personnel you have more housing options available to you from Arun District Council. Additionally, you can contact any of the below organisations for advice and support:
- The Armed Forces Charity (SSAFA)
- Tel: 0800 731 4880
- Royal British Legion
- Tel: 0808 802 8080
- Combat Stress
- Tel: 0800 138 1619
- Armed Forces Community Covenant
If you were not able to keep your home whilst in prison or were homeless when you went to prison it is important to get support and advice as early as possible before your release. Your resettlement officer or Offender manager in prison can assist you to get things in place prior to your release.
If you are seeking assistance for a friend or relative in prison prior to their release, then encourage them to speak to the teams within the prison. If you are a professional working with an individual see Duty to Refer.
If anyone you care about is worried about their housing, or if you are a patient concerned about where you will go when discharged from hospital, please:
- Raise it with a member of staff at the hospital, or simply ask for a referral to the local authority of your choice under Duty to Refer.
- Let hospital staff know as soon as possible (even when you are admitted) that you have a housing related issue- this can include, homelessness, notice to leave or unsuitable accommodation.
If you are a care leaver aged 18-21 in the West Sussex area, you should be continuing to receive support from a personal advisor from West Sussex County Council, this support could potentially extend till you are 25 years old. They will be able to support you with access to training or education.
If you believe you are threatened with homelessness and a care leaver it is important you use our Contacting us for Housing Advice page to discuss your situation as early as possible.
If you are under 18 years of age and believe you are threatened with homelessness you can contact the Youth Homeless Prevention team at West Sussex County Council on 0330 222 4711. You can also access help at your local ‘find it out’ centre.
The term ‘older people’ usually refers to those who are aged 65 or over, the age at which men can claim the state pension, although this is not a strict definition.
If you are concerned that you may require support to remain in your accommodation, care and support are provided by West Sussex County Council, Adult Social Care Team.
If you believe you are threatened with homelessness and an older person it is important you use our Contacting us for Housing Advice page to discuss your situation as early as possible.