Housing Documents

 

Housing documents: policies, strategies, application forms and customer leaflets

Arun District Council have an overarching Housing Strategy called Raise the Roof. The document sets out the main strategic priorities that explain our interventions in Arun's housing market and our work with our partners who provide housing services. Arun Housing Services provide social housing through the management of approximately 3,700 council dwellings.

Below you find our key strategies and policies which relate to the housing function within the Council. These strategies and policies set out the services objectives and how we intend to achieve them. These objectives tackle many areas including homelessness, bed & breakfast, rough sleeping and ensuring a decent home for all.

Housing Strategy 2010 to 2015 [pdf] 383KB

 

Arun’s Housing Services policies and key reports by subject

Anti-Social Behaviour Policy for Housing

We take anti-social behaviour very seriously, our policy describes how we will deal with it.

Anti-Social Behaviour Policy.pdf [pdf] 265KB

ASB Equality Impact Assessment.pdf [pdf] 87KB

Allocation of housing

Our new Allocations Scheme -  'Housing Allocation Scheme 2012 amended 2014' came into effect in July 2015.

You can also view our old scheme for comparative purposes.

Allocations_Scheme_2014 amended 2018.docx [docx] 545KB

Initial Equality Impact Assessment-Housing Allocations Scheme 2018.doc [doc] 45KB

Council Tenancy

An example tenancy agreement used for secure and introductory tenancies since 2010.  Tenants hand book.

Tenancy Agreement 2010 [pdf] 65KB  - For Introductory & Secure Tenants

Tenants Handbook 2016 web.pdf [pdf] 666KB

Customer Service Standards

Describes our standards of service.

 

Housing Service Standards 2011.pdf [pdf] 115KB

Disabled Adaptations Policy

Help for council tenants, who have a disability or long-term ill health, to live independently and to carry out essential day-to-day activities. Sets out the principles that will be applied in the provision of aids and adaptations and establishes the partnership arrangements between Housing teams at Arun District Council and occupational therapists in the Independent Living Service.

 

Disabled Adaptations Policy - Dec 2014 [docx] 460KB

Homelessness

Homelessness Strategy 2012-2016.pdf [pdf] 250KB (currently under review)

Review of Homelessness Strategy 2011.doc [doc] 2MB (currently under review)

Homelessness Strategy 2012-2016 - Equalities Impact Assessment.doc [doc] 251KB (currently under review)

Arun Rough Sleeper Strategy 2013-2016.pdf [pdf] 83KB (currently under review)

Policy on the use of council housing as temp accom.docx [docx] 425KB

Discharge of homelessness policy 2015.docx [docx] 432KB

A to Z of Arun Homeless services.pdf [pdf] 1MB

Housing Revenue Account Business Plan (agreed by Cabinet on 16 March 2015 but awaiting final approval by Full Council in June 2015)

HRA-Business-Plan-Equalities-Impact-Assessment.pdf [pdf] 25KB

HRA Business Plan 2015-2025 FINAL.pdf [pdf] 350KB

Water Hygiene Leaflet - Information for Tenants and Residents (Legionella) Water Hygiene Leaflet - Information for Tenants and Residents.pdf [pdf] 231KB
Rechargeable works

If you damage your Council property you may be liable to pay for the repairs.

Rechargeable Works & Services.doc [doc] 147KB

 

Rent payments and arrears

Rent_Arrears_Income Recovery Policy 17.08.2016.docx [docx] 496KB

Rent Arrears.pdf [pdf] 102KB

Tenancy Strategy Tenancy Strategy 2012-2015.pdf [pdf] 145KB
Tenancy Policy Tenancy Policy 2012.pdf [pdf] 111KB
Tenant Participation and involvement
Tenant Participation Strategy (currently being updated, but you will find useful information via this link)
Under-occupation incentive scheme
Under occupation incentive scheme updated March 2016.docx [docx] 19KB

Application forms and e-forms

Once you have completed and submitted an e-form it will be e-mailed direct to a member of staff working in Housing so they can action your request.  For Microsoft Word documents you will need to print off the form, complete the form in writing and either post it back or drop it in to the Council, marking the post for Arun Housing Services.

Allotments - apply for an allotment Arun Housing manages sites in Aldingbourne, Angmering, East Preston, Ferring, Westergate and Yapton. At the present time there are no vacancies and the waiting list is closed. Please check this site again in the future to see if the waiting list is open again.
Direct debit - pay by direct debit Direct Debit Mandate Form.doc [doc] 116KB
Change of circumstances - let us know of any changes in your circumstances.  You can use this form if you are a tenant, housing applicant or a leaseholder. Change of circumstances
Garage waiting list - apply to rent a garage from Arun District Council Garage waiting list
Mutual exchange - apply to exchange your home

Mutual exchange

Report a repair - report a repair to your council dwelling Report a repair
Right to Buy - apply to by your Council house. You will need to print this form off and then complete and return it. Right to Buy Application.pdf [pdf] 486KB
Termination of tenancy - notify the Council about the end of your tenancy Termination of tenancy

Customer leaflets

Choice based lettings - how to bid for a home if you are on the Council housing waiting list CBL User Guide.pdf [pdf] 1MB
Condensation in your home - how to reduce Condensation 2013.pdf [pdf] 219KB
Here to help you leaflet 2013 / 2014 - information on reporting repairs, making payments and up to date contact details Here to help you 2015 [pdf] 95K
Introductory tenancy - advice for new tenants Introductory Tenancy leaflet.pdf [pdf] 84KB
Landlord guide to rent deposits - a guide for private landlords about our rent deposit scheme Landlord Guide to the deposit scheme 2009.pdf [pdf] 110KB
Lettable standard - This leaflet provides information on the repair standards for properties when they are re-let Your Home Condition Standard.pdf [pdf] 814KB
Managing your money - a guide for helping you to manage your money and a personal budget form to help you budget your expenditure

Managing Your Money 2013.pdf [pdf] 1MB

Personal Budget.pdf [pdf] 127KB

Parking - A guide to parking in and around council property to minimise neighbour disputes Parking in and around Council properties.pdf [pdf] 431KB
Rent deposit scheme - What are rent deposits and how do they work? Rent Deposit Scheme.pdf [pdf] 111KB
Rent Arrears leaflet - tips and guidance on keeping up to date with rent payments Rent Arrears.pdf [pdf] 102KB
Right to Buy - how to go about applying to buy your Council house.

Right to Buy.pdf [pdf] 1MB

Right to Buy - a Government booklet on your Right to Buy

Right to Buy DCLG.pdf [pdf] 7MB
Shared ownership - A guide about buying a share in a property if you cannot afford to buy outright. http://www.helptobuy.org.uk/