Jobs at Arun

 

Revenues and Benefits Customer Services Officer

Countryside and Volunteer Officer

Environmental Health Technical Officer

Detached Youth Worker

Co-Ordinator - Help at Home

 

 

 

Please see the adverts below for information about our latest vacancies and how to apply. Alternatively, you can contact us by post using the address at the foot of this page.

 

Revenues and Benefits Customer Services Officer
Scale 5/6 £22,021 to £26,317 per annum
Full Time – 37 hours per week
1 x 2 year fixed term post OR 2 year secondment opportunity - please note that if you are applying internally you must obtain permission from your manager to be released on a secondment prior to applying.
CLOSING DATE: 9 June 2019
INTERVIEWS WEEK COMMENCING: Week Commencing 17 June 2019

 

The Role

The Customer Services Officer role involves working as part of a team dealing with Housing Benefit and Council Tax Reduction assessment, Revenues charges and customer enquiries for both Revenues and Benefits customers both face to face and in the office. You will be required to handle confidential information and delicate situations, so you must be empathetic when dealing with customers.

This is the ideal role for someone who is looking to progress their career in a revenues and benefits environment within local government.

If you are someone who wants to provide a great customer service and possess excellent communication skills and have a good standard of computer literacy along with an ambition and ability to work in a challenging environment, we would like to hear from you.

Essential skills and Experience

To be a successful Customer Services Officer, you need to have experience in Revenues and/or Benefits, a desire to learn and the ability to adapt to change. You need to be able to build a good understanding of the service to ensure customer’s requests are processed at the first point of contact, all the while acting within operational processes and procedures.

We offer in return:

  • Up to 23 days paid annual leave plus paid Bank Holidays (subject to continuous service)
  • Flexi-Time including an opportunity to accrue a further 12 days flexi leave per year
  • Excellent Contributory Pension Scheme
  • Free memberships at local Freedom Leisure centres
  • Cycle to Work discount scheme
  • Health and Wellbeing initiatives including on site exercise classes and free health checks
  • Training and Development Opportunities

There will be a test prior to interview.

CSO Job Description 2019.doc [doc] 35KB

CSO Person Spec.doc [doc] 41KB

You can apply for this role by completing a Job Application Form online.  Please note, you will need to register the first time you access the system. After this, you will be able to log in using your email address and password.

 

Countryside and Volunteer Officer

COUNTRYSIDE & VOLUNTEER OFFICER
£22,021 to £23,836 per annum
Full time 37 hours per week
18 month Fixed Term contract
Closing date: Sunday 2 June 2019
Interview date: TBC

An opportunity is available within the Council’s Greenspace Service for a professional, well organised, and competent individual to develop and support Greenspace volunteering in the district and take forward proposals to create a new Country Park at Bersted Brooks and Bersted Park.
In this role you will be expected to ensure positive volunteering experiences are delivered in line with Council policy and have a reasonable knowledge in environmental conservation. You will deal with a range of people, including the established community groups, third sector organisations, housing developers and contractors; therefore the successful candidate needs to have excellent interpersonal skills.
This role will involve visits to the Council’s newly adopted parks and greenspaces, located across the district as well as office based work. We are looking for an individual with a great team ethic, but someone who is also confident and able to work on their own initiative.
If you have a caring attitude, a desire to provide excellent public services and an ability to remain calm under pressure, then we would love to hear from you in relation to this opportunity.
In return we can offer:

  • Up to 28 days paid annual leave plus paid Bank Holidays (subject to continuous service) - PLUS Flexi-Time including an opportunity to accrue a further 12 days flexi leave per year
  • Free membership at local leisure centres
  • Excellent Contributory Pension Scheme
  • Employee Assistance Programme
  • Cycle to Work discount/Christmas Savings/Save As You Earn Schemes
  • Health and Wellbeing initiatives including on site exercise classes, free health checks, free eye tests and an option to pay into a Simplyhealth Care plan
  • Training and Development Opportunities

For an informal discussion about this opportunity please contact Oliver Handson 01903 737955, or James Jones-McFarland 01903 737956.

Countryside & Volunteer Officer JD.pdf [pdf] 67KB

Countryside & Volunteer Officer PS.pdf [pdf] 81KB

You can apply for this role by completing a Job Application Form online.  Please note, you will need to register the first time you access the system. After this, you will be able to log in using your email address and password.

 

Environmental Health Technical Officer
ENVIRONMENTAL HEALTH TECHNICAL OFFICER
£22,021 - £23,836
Permanent - 37 hours per week
Closing date: Wednesday 22 May 2019
Interview date: Tuesday 11 June 2019

We are looking to recruit an Environmental Health Technical Officer to provide technical and systems administration support to the Environmental Health Team. The post holders responsibilities will include:

  • Departmental systems administration duties and responsibilities relating to our new EH software system to include support, training, guidance, creation of templates, reports, e-forms etc., review and updates as required and liaison with supplier and user groups.
  • Collecting food and water samples and replacing NOx monitoring tubes
  • Undertaking assessments for the Eat Out Eat Well award scheme
  • Investigating statutory nuisance and other complaints
  • Undertaking assessments of low risk food establishments
  • Receive and action notifications of infectious disease and reportable accidents
  • Administration of the Food Hygiene Rating scheme
  • Display screen equipment assessments
  • General administration tasks related to the EH team

You will be expected to deliver a high level of customer service face to face, in writing and over the phone and will  be expected to provide advice and guidance to the public and other customers relating to various aspects of environmental health and relevant legislation. You will also need to learn and understand in detail how the new EH software system works and ensure that the EH Service uses it consistently  to maximise efficiency. You will need a flexible approach and will be expected to undertake site visits, sometimes outside of normal working hours. You will be supporting a team of Environmental Health Officers and will need to be able to work as part of a team and also under minimal supervision.

A full clean driving licence and vehicle available for work will be required.

In return we can offer:

  • Up to 28 days paid annual leave plus paid Bank Holidays (subject to continuous service) - PLUS Flexi-Time including an opportunity to accrue a further 12 days flexi leave per year
  • Free membership at local leisure centres
  • Excellent Contributory Pension Scheme
  • Employee Assistance Programme
  • Cycle to Work discount/Christmas Savings/Save As You Earn Schemes
  • Health and Wellbeing initiatives including on site exercise classes, free health checks, free eye tests and an option to pay into a Simplyhealth Care plan
  • Training and Development Opportunities

EH Technical Officer JD.pdf [pdf] 127KB

EH Technical Officer PS.pdf [pdf] 118KB

For an informal chat contact Anna Appleton, Environmental Health Team Leader 01903 737676 email anna.appleton@arun.gov.uk    

You can apply for this role by completing a Job Application Form online.  Please note, you will need to register the first time you access the system. After this, you will be able to log in using your email address and password.

 

Arun Community Church job vacancy

External Job Advertisement
Detached Youth Worker, Community Based, Littlehampton Area
£11.37 per hour. 3 hours, one evening per week (day and time to be confirmed). Fixed Term position for 12 months.

Are you great with young people and enjoy a challenge? Can you relate with teenagers and build rapport?

We’re looking for enthusiastic and supportive individuals to join our strong team at Arun Youth Projects as Detached Youth Workers. Detached youth work is a model of youth work practice, targeted at vulnerable young people, which takes place on young people’s own territory such as streets, cafes and parks at times that are appropriate to them and on their terms.

Arun Youth Projects is part of Arun Church, and in partnership with Arun Community Safety Partnership, East Preston Youth Club, Littlehampton Town Council, and Rustington Parish Council. We engage with hundreds of young people every year to help them be happy, safe, and recognise their potential. We run youth clubs, projects and support in Littlehampton, Rustington and East Preston.

At Arun Church we offer a range of activities and services, tailored to the needs of the local community. We keep our focus on the safety and welfare of children and young people, offer a fun, supportive team environment and rewarding work.

Appointment to this post is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check.

This project is funded and supported by the Arun Community Safety Partnership and the Sussex Police and Crime Commissioner.

If you think you would like to join our amazing team, download an application pack from www.arunchurch.com/jobs, or contact us by emailing hr@arunchurch.com or by telephoning the office on 01903 782744.

Closing date: 5pm on Friday 24th May 2019.

For more information please see:  Detached Youth Worker Documentation.pdf [pdf] 334KB

 

Co-ordinator - Help at Home

JOB TITLE:                               Coordinator

                                                   Help at Home

RESPONSIBLE TO:                  Manager Help @ Home

HOURS OF WORK:                   28 Hours

BASED IN                                  Littlehampton

28 hours per week, salary £15,448 pa

 

SPECIAL CONDITIONS:

The post involves regular travel so the post holder should hold a full driving license and have access to a car during working hours. 

PURPOSE OF JOB:

To visit customers in their home to carry out assessments, reviews and quality inspections relating to the Help @ Home service and monitor the service is delivered in line with the values and aims of Age UK West Sussex and the Service Specification.

If you want to have an informal chat about these posts please call Stephanie Matthews on 01903 726276. To request an application pack, please email recruitment@ageukwestsussex.org.uk

To read more please see: Customer Service Assistant Help at Home.doc [doc] 52KB

This is an external vacancy. For more info please visit http://www.ageuk.org.uk/westsussex/about-age-uk-west-sussex/job-vacancies/

 

 

 

The Council is committed to equal opportunities in employment. To ensure that our policies are effectively applied, we ask you to complete an "Equal Opportunities Monitoring Form" which is part of the application pack. The form is confidential for monitoring purposes only and kept separately from your application form. The HR staff will detach the monitoring form before your application is passed to the manager responsible for selecting the short-list.

 
Equal opportunities

More information on Equality & Diversity.

 

Disability and the guaranteed interview scheme

Arun District Council recognises that people with disabilities have significant skills, qualifications and experience to offer and can contribute significantly to the success of an organisation yet often face unnecessary barriers to employment. The Council is committed to promoting equal opportunities in employment for disabled people and will act positively in examining whether reasonable adjustments can be made to working practices to overcome the barrier presented by disability.  If you have a disability which makes it difficult to complete an application form, please contact our Human Resources Section who will be happy to assist. We also guarantee to interview anyone with a disability whose application can demonstrate that they meet the essential criteria for the post, as detailed in the job description.

A 'disability' as defined by the Equality Act 2010 applies to a person who has a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.

Information given on the "Equal Opportunities Monitoring Form" will be used for monitoring purposes.

 

Working with vulnerable people

As part of its recruitment practice the Council will seek disclosure of criminal records for potential employees who will be working with young people or other vulnerable people. Should the post that you are applying for fall into this category, the job page for the post you are interested in will specify the need to obtain a criminal record check.
 

Application form

We use application forms to enable us to make a fair comparison between candidates on an equal basis and the information you provide will be the foundation for our decisions about which applicants should be invited to interview. Please take time to consider the information you think might be most useful to us in assessing your application.

To assist you when completing the application form, please ensure that you download the Job Description and Person Specification from the relevant job page. It is important that you refer to the Person Specification when completing your application, as this is the criteria that the manager will use when short listing for interviews.

If after viewing the Job Description and the Person specification you feel you are suitable for the position, please complete the online application form - available under the post you wish to apply for.

We hope that you will be successful in your application, but if you have not heard from us within three weeks of the closing date, then we must ask you to assume that you have not been selected for interview. In that event, we would like to thank you for your interest in this vacancy and to express the hope that you will not be deterred from applying for future job opportunities with the Council.

 

Interviews

Arun District Council practises panel interviews, which means that you will be interviewed by at least two people. During the interview the managers will ask a standard set of questions relating to the requirements of the post and individual questions about the content of the application form.

 

Tests & presentations

Depending on the type of vacancy, some managers will set up certain tests or exercises for candidates to carry out so they can have a greater insight into candidates’ abilities. These might include presentations, written exercises, numerical or typing tests. Candidates that are selected for interview will be informed in their letter of invitation whether preparation for a presentation or other test will be needed.

 
Location map

View a map of where to find the Arun Civic Centre in Littlehampton.

 

References

We ask you to provide details of two referees and we normally expect one of these to be the current or last employer. Please note that we make all offers of employment subject to the receipt of satisfactory written references.

 

Pre-employment medical questionnaire

Successful applicants will be required to complete a medical questionnaire and should complete and return the form as soon as possible. The form will be forwarded onto our Occupational Health providers who may need to see you before they are able to confirm satisfactory medical clearance. Please note that any appointment is subject to satisfactory medical clearance.

 

Asylum and Immigration Act 1996

In order to comply with the Asylum and Immigration Act 1996 applicants will be required to produce official documents to confirm their immigration status. These will be identified and requested prior to the commencement of employment.

A minimum requirement if invited to attend an interview for a post will be to produce an official document showing a National Insurance number or, if this is not possible, a passport or a letter from the Home Office confirming eligibility to live and work in the UK. Please note that any failure to comply with this request may delay commencement of employment as any job offer made is subject to an applicant having the right to live and work in the UK.
 

General conditions of appointment

Appointments are subject to the National Joint Council for Local Government Services. These are supplemented by various locally agreed conditions.

 

Hours

Normal hours of work are 37 hours per week, 8.45am - 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday. The majority of departments have a flexi-time scheme in operation.

 

Salary

Starting salaries are normally set at the bottom of the advertised scale, rising by annual increments to the top of the scale, unless there is a valid reason to do otherwise. Subject to satisfactory service, your salary will rise within your pay scale by annual increments up to the maximum of the scale. Increments are usually paid on 1st April. The first annual incremental award for an employee, who commences employment between 1st October and 31st March, will be at the Manager’s discretion and will not necessarily be paid on 1 April. For career grades, there are bars to progression which may be passed by specified achievement. Salary scales are revised nationally each April. Salaries are paid by Direct Credit transfer on the 20th of each month.