Lifeline Equipment

 

Arun Lifeline offers a range of products to suit both individual and carers' needs. Our friendly and experienced advisers are available to help you choose the right equipment for you. Please watch the video below for a demonstration of some of the Lifeline products.

 

 

Lifeline Units

The Lifeline base unit can be used to raise an alert from anywhere in the home or garden by simply pressing the red button on the unit or via a range of Telecare sensors that are wirelessly linked to the base unit. The unit connects to a locally based 24 hour control centre via the customer’s telephone line. The base unit is available in a range of models.

 

Lifeline Units
Lifeline GSM
Lifeline GSM
This unit works in the same way as the Lifeline base unit but uses mobile phone technology rather than the customer’s landline. It can offer a short term solution where there is a prolonged landline fault, or where there is no landline available at the property. Customers are advised to contact the Lifeline office to check availability, as there are limited units available. It is possible to order one of these mobile units if you do not have a landline but would still like to benefit from the Arun Lifeline service. Please call us on 01903 737970 for advice. 
Advanced unit
Advanced Lifeline Units
Advanced Lifeline units work in the exactly the same way as a Lifeline base unit but have some added benefits, one of which is being able to record key messages, such as reminders to take medicine at a certain time. These messages can be recorded by the customer, a member of their family or a carer and will be played at the appropriate time through the speaker on the unit. The customer can press the button to confirm that they have heard the message. As an extra precaution, if this confirmation has not been provided, an alert is raised at the control centre where an operator will then call the customer. Please note that the message recording facility acts as a reminder and cannot guarantee that medication has been taken at a set time.

 

Sensors and Detectors
MyAmie
MyAmie Pendant
MyAmie is a small, discreet pendant which allows the customer to raise an alarm call in an emergency, even if the base unit is out of reach or in another room. The pendant is small and very comfortable to wear on the wrist with either a narrow or wide wrist strap. MyAmie can also be worn around the neck. The pendant can be worn in the shower, but not in the bath.
Jelly Bean Switch
Jelly Bean Switch
The Jelly Bean Switch is ideal for someone who has difficulty pressing the normal pendant. If the customer suffers from arthritis or other forms of disability that severely affect the movement of the hands and fingers, the large button means that it can be more easily activated. The Jelly Bean Switch is radio linked to the base unit. It is much larger and because of its size, it cannot be worn about the person. It is ideal for someone with very restricted mobility.
fall detector Fall Detector 

The Vibby is an advanced fall detector which is worn on the wrist. The Vibby will automatically raise an alert if it senses the user has fallen. It also enables the customer to call for help manually by pressing the button on the face of the Vibby.

Please note that some falls (i.e. soft falls, controlled descent against a wall or into a chair) may not be detected by the Vibby. Fall detection technologies that underpin these solutions do not analyse/interpret all situations. 

Bed and Chair Sensor
Bed and Chair Occupancy Sensors
These sensors raise an alarm at the control centre if the user has left their bed or chair and has not returned within a specified time. They can be useful for a person who may be prone to falling, or for someone whose memory is failing and who has lost their sense of time, confusing night and day. The Arun Lifeline team can work with you to programme some pre-set times into the base unit, to allow the person who is being cared for a reasonable amount of time to make a cup of tea or go to the toilet. It can also be linked to another unit (the X-10 Controller) which will automatically switch on a lamp when the user gets out of bed, making it easier for them to find their way around and reducing their risk of a fall.
X10 Controller
X-10 Controller
This special wireless adaptor can be linked to the bed or chair occupancy sensor. It will automatically switch on a lamp when the customer gets up, making it easier for them to find their way around and therefore reducing their risk of falling. Additional controllers can be used to switch on a lamp elsewhere in the property, but the X-10 does not operate ceiling fixed lighting. The X-10 controller can also activate any other electrical appliances within the home, such as a kettle or radio.
Movement Detector
Movement Detector
A Passive Infra-Red (PIR) Movement Detector can be used to monitor both activity and inactivity, such as getting out of bed or visiting specific rooms. Another movement detector, called the fast PIR, is also available. It is more advanced and can be linked to other sensors which can then, in simple terms, ‘talk’ to each other. For instance, if linked to a bed sensor, the PIR can register the person’s movements elsewhere in the property and will prevent the alarm being raised if they have not returned to the bed within the preset times. So, if the user cannot sleep and goes downstairs for a cup of tea, as long as the PIR 'sees' the person and continues to monitor movement, it will not raise the alarm. 
smoke Detector
Smoke Detector
The wireless smoke detector can raise an alarm directly to the Control Centre if it detects smoke, without anyone having to dial 999. The customer does not have to be at home or aware of the situation for the detector to work. The smoke detector will also self-check its battery levels and will alert the Control Centre when the battery needs to be changed.
CO Detector
Carbon Monoxide Detector
The Carbon Monoxide Detector works like other detectors, warning of dangerous levels of carbon monoxide in the room. The added benefit with this detector is that it will automatically send an alarm through to the control centre, allowing them to act on the emergency at the earliest opportunity.
Natural Gas Detector
Natural Gas Detector
The Natural Gas Detector provides an early warning of dangerous levels of gas. As well as the risk of gas leaks, accidents can happen, and whether through tiredness or forgetfulness we can sometimes forget to turn off the gas. If gas is detected, the unit will raise an alarm with the control centre where advisers will be able to immediately notify the fire service and others.
Property Exit Sensor
Property Exit Sensor
The Property Exit Sensor will raise an alarm with the control centre if the customer leaves the property at unusual times during the day or night. This may be a particular comfort to the families of someone with dementia, whose sense of time has become distorted. A prompt call from the control centre enables the person’s carer or a family member to reach them quickly and return them safely home. For an alternative solution, please also read the information provided on Mindme and Mindme Locate.
Epilepsy Sensor
Epilepsy Sensor
The Epilepsy Sensor monitors the customer’s vital signs, such as heart rate and breathing patterns so that an alarm can be raised at the control centre if it detects a potential epileptic seizure. This may be particularly reassuring for those who live alone, and for their families and friends. It may also mean that visits or checks from carers or family members can be reduced. This may help to ease anxiety and boost independence for the user.
Enuresis Sensor
Enuresis Sensor
The Enuresis Sensor fits between the mattress and the sheet and is designed to raise an immediate warning when it detects moisture. This sensor means that carers do not have to make physical checks and more importantly, it can minimise the embarrassment and discomfort that a person may feel from problems such as incontinence.
Medication Dispenser
Medication Dispenser
The Medication Dispenser can be linked to the customer’s Lifeline unit or it can stand alone. The device automatically dispenses medication and will provide an audible reminder each time medication should be taken. When linked to the Lifeline unit, it will raise an alert to the control centre if the person has not taken the medication within a pre-set time. The customer’s carer or other named contact will then be notified. The dispensers can be filled by a carer, family member or in conjunction with advice from the customer’s pharmacist.
Temperature Extreme sensor
Temperature Extreme Sensor
The Temperature Extreme Sensor monitors temperatures as well as the rate at which the temperature may rise or fall. The sensor can reduce the risks associated with changes in temperature, such as the build-up of heat in a kitchen and the risk of prolonged periods of cold weather.

 

 

Alternative non-Telecare Products
MindMe
MindMe
Mindme and Mindme Locate are GPS devices which use satellites to establish the customer’s position. The device is small and lightweight and fits comfortably in the palm of your hand. It can be worn on a lanyard around the neck, or it can be attached to a bag or belt etc. The two devices have specific uses. The Mindme is able to monitor the customer’s position and also has an emergency button that allows the user to speak directly to the Control Centre. It uses a multi-network SIM, so as long as there is a mobile network, the device will be connected. If the customer feels unwell, has an accident, is lost or feels threatened, the alarm can be activated by pressing the button. The call will be answered by an operator at the Control Centre who will be able to talk to the customer and get help to them if required.
 
The Mindme Locate is ideal for someone who has memory problems, and it may provide a much needed sense of reassurance for carers. The main carer for the customer is able to look up their location on the Mindme website if they are missing or have not returned by their usual or arranged time. In an emergency, the Control Centre can be contacted, and they will be able to assist in locating the user, by either guiding the carer towards the customer, or helping to organise someone to collect them. 
 
Both devices can find the customer’s whereabouts to within 10 metres when outside, but the signal is hampered slightly when inside a building. The Mindme and Mindme Locate report their location in roughly four minute intervals, and will give a very good indication of the position of the customer.
Memo Minder
Memo Minder
The battery powered Memo Minder is a simple but effective device which is triggered by movement. The device would usually be situated by the door. It can be used to record a message for the customer, which is played when the device is triggered. This can be used as a memory aid for the customer, or it can be used as a deterrent to unwelcome callers by recording dogs barking etc. The Memo Minder is particularly useful for people with early memory loss or who are in the early stages of dementia.