Arun District Council is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
It aims to meet the W3C guidelines, WCAG guidelines and GDS government guidelines (gov.uk) around disability and accessibility on making your website accessible (gov.uk), but maintaining an accessible website is an ongoing process and we are continually working to offer a user friendly experience.
Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.
Many of our PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This fails WCAG 2.1 success criterion 4.1.2. We are working through the documents and making them accessible PDF formats, or HTML web pages.
We understand that the accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. However, if you need information in an alternative format, please contact us using the information below.
On our pages links may not be underlined and are only identifiable by colour. Users with visual impairments may not be able to see these links. This is not compliant with WCAG guideline 1.4.1. We are in the process of developing a new website which will resolve this issue.
The Arun website is being audited by a local company, Huxley Digital. The initial audit identified a number of problems we are correcting, and a re-audit will take place once these issues have been fixed.
We also test and monitor the website's accessibility ourselves using Siteimprove.
our main website, available at https://www.arun.gov.uk
Accessibility of this site relies on the following technologies to work:
Screen readers are free or paid for software that you install on your device to help you use it. Most people who use a screen reader already have one installed and our site should be compatible.
The Arun District Council website should be compatible with recent versions of the following screen readers: JAWS, ZoomText, NVDA, VoiceOver (Apple), Supernova screen readers, MAGic (by Freedom Scientific), etc.
Navigating our website
By using the Tab and Enter (or 'return') keys on your keyboard, it is possible to navigate and access all areas of our website.
The Tab key allows you to move and browse amongst the menus and links displayed on each page, and pressing Enter will activate your request for a particular menu or link.
The arrow keys on the keyboard will enable you to move up or down the page or from left to right. You can also use the 'home', 'end', 'page up' and 'page down' keys.
Alternatively you can swap your mouse buttons over to make it 'left handed', or slow the mouse down to make it easier to follow or 'double click'.
The BBC has published a useful guide to navigating the internet without using a mouse, which can be read here: My Web My Way
Translating our website
Our website is built to work with available translation tools and plugins. If you do not have your own, please see this guide on using Google Translate which is free for everyone.
Changing text size
To increase or decrease font size by zooming the whole webpages in or out you can do a 'Ctrl +' or 'Ctrl -' on the keyboard, or you can do the same using your mouse by holding down the 'Ctrl' key on the keyboard and using your mouse 'scroll' wheel. To reset the screen to normal do a 'Ctrl 0' on the keyboard.
We aim to use plain language and avoid unnecessary jargon and acronyms on this website. There are pages or documents, such as planning documents or council reports, where complex or technical language is often necessary and used.
We have worked in conjunction with AccessAble to create access guides to a number of places within the Arun district. The guides are intended to help disabled people find information on visiting a variety of locations, including our offices, popular routes, tourist attractions and restaurants. They provide photos and detailed accessibility information on each location. Our access guides can be found on the AccessAble website.
If you have any problems using this website, or want to contact us with any suggestions about how we could improve things, please contact firstname.lastname@example.org.