Contact our services
Find online services and our departments' phone numbers and email addresses in the menus below.
Office hours
Please see the table below for our office and telephone service opening times at both the Arun Civic Centre and Bognor Regis Town Hall.
| Day | Telephone service opening times | Face to face service opening times |
|---|---|---|
| Monday | 8.45am to 5.15pm | 9am to 4pm |
| Tuesday | 8.45am to 5.15pm | 9am to 4pm |
| Wednesday | 11am to 5.15pm | 11am to 4pm |
| Thursday | 8.45am to 5.15pm | 9am to 4pm |
| Friday | 8.45am to 4.45pm | 9am to 4pm |
Housing Options
This service is open to visitors (at both offices) on weekdays 10am to 1pm and 2pm to 4pm with the exception of Wednesdays (open at 11am).
Webchat
Talk to a member of our customer services team using webchat. It is staffed Mondays, Tuesdays and Thursdays 9am to 5pm, Wednesdays 11am to 5pm and 9am to 4.30pm on Fridays. The chat has an automated service to answer questions outside of these times.
Launch webchat in a new window
Contact our departments
Benefits
- Benefit appeals
- Claiming Council Tax Reduction
- Claiming Housing Benefit
- Information for landlords
- Overpayments
- Tell us about a change that may affect your benefits
Phone and email
Email revenues.benefits@arun.gov.uk
Phone 01903 737753
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Bins and recycling
Council Tax
- Discounts and exemptions
- Get help with paying your Council Tax
- Manage your account online
- Pay your Council Tax
- Register for Council Tax
- Tell us about a change
Phone and email
Email revenues.benefits@arun.gov.uk
Phone 01903 737752
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Environmental problems
- Air pollution including bonfire smoke
- Dog poo and dog waste bins
- Food hygiene issues
- Noise complaints
- Pest control
- Trees
Phone and email
Online services https://eh.arun.gov.uk/
Email environmental.health@arun.gov.uk
Phone 01903 737755
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General enquiries
Housing
Phone and email
Housing allocations
Email housing.allocations@arun.gov.uk
Phone 01903 737552
Housing options
Email housing.options@arun.gov.uk
Phone 01903 737552
Rent team
Email rent.arrears@arun.gov.uk
Phone 01903 737534
Repairs team
Email housing.repairs@arun.gov.uk
Phone 01903 737827
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Parking
- Apply for a dropped kerb
- Apply for or renew a permit
- Find a car park
- Pay or challenge a parking ticket
Phone and email
Email car.parks@arun.gov.uk
Phone 01903 737655
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Planning and building
- Apply for planning permission
- Planning permission appeals
- Check if you need planning permission
- Comment on a planning application
- Contact the Duty Planner
- Report a planning breach
- Request a building control site visit
- Search for a planning application
- Tree Preservation Orders
Phone and email
Planning
Email planning@arun.gov.uk
Phone 01903 737756
Building control
Email bldg.con@arun.gov.uk
Phone 01903 737756
Local Land Charges
Email landcharges@arun.gov.uk
Phone 01903 737782
Conservation
Email conservation.officer@arun.gov.uk
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Voting and elections
- Election results
- Find your councillor
- Postal and proxy voting
- Register to vote
- Update the electoral register
Phone and email
Email elections@arun.gov.uk
Phone 01903 737616
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Anything else
Beach patrol office
Phone 01903 716241
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Business rates
Email revenues.benefits@arun.gov.uk
Phone 01903 737752
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Business and regeneration
Phone 01903 737752
Email miriam.nicholls@arun.gov.uk
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Emergencies outside of office hours
Phone 01903 737500
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HR and recruitment
Email human.resources@arun.gov.uk
Phone 01903 737727
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Licensing
Email licensing@arun.gov.uk
Online services https://eh.arun.gov.uk/
Phone 01903 737755
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Parks and open spaces
Email parks@arun.gov.uk
Phone 01903 737951
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Press and media
Email public.relations@arun.gov.uk
Phone 01903 737613 / 01903 737604 / 01903 737580