Emergency housing

Need somewhere to sleep tonight?

If you need somewhere to sleep tonight, you can contact our housing options team by:

Phone: 01903 737552 in office hours: Monday to Thursday 8.45am to 5.15pm and Friday 8.45am to 4.45pm
Out of hours you can phone: 01903 737500 which will put you through to our out of hours service

Concerned about a rough sleeper

If you’re concerned about someone you have seen sleeping rough, you can report this via Streetlink or by phoning their 24 hour helpline on 0300 500 0914

This is a national service to inform local authorities or outreach services about people sleeping rough so they can help that person to get the support they need.

Severe Weather Emergency Protocol (SWEP)

During severe weather we operate additional provision for people sleeping rough when the weather is zero degrees or lower for three consecutive days, which is implemented on the first night of the forecast.