Housing leadership team

Following the Regulator of Social Housing - Transparency, Influence and Accountability Standard, below you can find an overview of the responsibilities of our housing leadership team.

Richard Tomkinson - Group Head of Housing, Wellbeing and Communities

Responsible for:

  • assets and developments
  • business improvement
  • communities
  • housing options
  • repairs and maintenance
  • tenancy services
  • wellbeing

Jayne Knight - Housing Options Manager 

Contact email: jayne.knight@arun.gov.uk

Responsible for:

  • emergency and temporary accommodation
  • housing register
  • private sector liaison
  • rough sleeper support services
  • statutory homeless services

Sasha Hawkins - Head of Business Improvement and Tenancy Services

Contact email: sasha.hawkins@arun.gov.uk

Responsible for:

  • business improvement
  • complaints oversight
  • finance and income
  • resident engagement
  • specialist housing projects
  • tenancy services

Carrie Reynolds - Wellbeing and Communities Manager

Contact email: carrie.reynolds@arun.gov.uk

Responsible for:

  • anti-social behaviour enforcement
  • community safety
  • community services
  • fraud investigation
  • household support fund
  • safeguarding
  • wellbeing services

Keith Francis - Repairs and Maintenance Manager 

Contact email: keith.francis@arun.gov.uk

Responsible for:

  • estates services
  • housing compliance
  • repairs support
  • responsive repairs
  • technical services
  • void properties

Tim Whelan - Interim Asset and Development Manager 

Contact email: tim.whelan@arun.gov.uk

Responsible for:

  • assets
  • housing acquisitions
  • housing developments

Melanie Staunton - Project Officer

Contact email: mel.staunton@arun.gov.uk

Responsible for:

  • housing complaints coordination
  • housing leadership team support
  • housing projects