FloodSmart – Prepare now for tomorrow. Before, during and after a flood
Prepare now to stay safe tomorrow - flooding can happen quickly and with little warning. Taking simple steps in advance can help protect you, your family and your home. Here's an up‑to‑date checklist of what to do before, during and after a flood.
Before a flood - get prepared …
Create or update your emergency grab bag
Include medication, important documents in waterproof bags, a torch, warm waterproof clothing, phone chargers, drinking water, snacks, pet supplies and any essentials for babies or vulnerable people.
Charge all electronic devices
A power cut is common during severe weather, so keep mobiles and power banks ready.
Move valuables to higher levels
Place photos, tech, paperwork and precious items upstairs or on high shelves.
Prepare your home
Know how to turn off gas, electricity and water. If you live in a risk area, consider simple property protection measures like flood boards or sealing air bricks.
Monitor flood warnings
Sign up for free alerts from the Environment Agency or Floodline to stay updated by phone, text, or email
Plan for evacuation
Make a personal or family flood plan, including arrangements for pets and vulnerable neighbours.
Let friends and family know your situation
Tell someone outside the area where you will go if you need to evacuate.
During a flood - stay safe …
Follow official advice and evacuation instructions
Local authorities and emergency services will direct you to a safe rest centre if needed.
Avoid floodwater
Do not walk, swim, or drive through it - as little as six inches of fast water can knock you over and two feet can move a car. Floodwater may also be contaminated with sewage.
Stay indoors if safe to do so
Keep listening to local updates and weather alerts from trusted sources.
Take your grab bag if you evacuate
Bring essential medication, documents, warm clothes and items for pets.
After a flood - return with caution ...
Wait for official confirmation that it's safe to return
Do not go back into your home until emergency services say so.
Avoid contact with remaining floodwater
It can contain sewage, chemicals, or other hazards.
Check your property for damage
Document everything for insurance. If in doubt about safety (electrics, structural issues, gas), get professional help.
Look after your wellbeing
Flooding can be very distressing - support services are available if you need them.
Want to read more?
Go to the homepage of our website and type “FloodSmart” into the ''How can we help you today?' search bar to find all our previous posts and here are some informative links:
Protecting property from flooding - Met Office
Prepare for flooding: Protect yourself from future flooding - GOV.UK