Technology Strategy
Strategic Aim: To prepare for changes in technology and legislation the service must move to a fully digital service. Please click the image to enlarge. An accessible text summary follows.
| Digitise systems | Equipment / Move to cashless | Positive engagement | |
|---|---|---|---|
| Year 1 | 1. Formalise strategy to move towards a fully digitalised parking service including digitalised parking discs and all other permits | 1. Upgrade parking terminals to incorporate keypads to allo0w all payments to be digitised and identified VIA VRM |
1. Brief the press on the initial intentions |
| Year 2 | 2. Review disc types to ensure customer 'fit' - local / tourist, available initially on both paper system and through mobile payments system | 2. Begin to reduce the number of machines with cash facility especially in smaller car parks 3. Use a ticketless system to remove the need to return to vehicles |
1. Consider groups with particular needs in respect of cashless - Paypoint or provision of PAYG RIFD cards on machine top-up at key locations in each town |
| Year 3 - 5 | 3. Be aware of national DfT backed efforts to provide a publicly owned 'National Parking Platform', which will handle payments and back office for ADC | 4. Create a clear specification detailing the functionality you require for new equipment 5. Only install full card / contactless / cash machines in the largest car parks at key pedestrian points |
Monitor use of cash - remove facility when changes are accepted.