The council aims to deliver high quality services that provide value for money and best fit the needs and priorities of the local community.
In 2021/22 the council developed and agreed its Council Vision 2022-2026 which contains four themes:
- Improving the wellbeing of Arun.
- Delivering the right homes in the right places.
- Supporting our environment to support us.
- Fulfilling Arun's economic potential.
These were reviewed by members in 2023 following local elections and confirmed, with some minor changes to detail.
In March 2025, the Council adopted the following Core Foundations which are intended to provide an internal framework setting out the way the organisation will work to deliver these four externally facing themes:
- Develop our working practices, adopting a one council approach, delivering a seamless service for our customers in an effective and efficient way.
- To drive continual improvement and innovation, using new technologies and ideas to meet the evolving needs of our community and colleagues.
- Promote meaningful engagement with the community and stakeholders, ensuring transparency and accountability in all services.
- Being a sector leader and innovator, developing our compliance and governance frameworks to demonstrate the highest standard of behaviour and regulatory adherence.
Linked to these are key performance indicators / outcomes. In addition, the council has agreed a set of revised Corporate Vision indicators from April 2022 to support achievement of these themes. Progress against these is reported to members and published by the council.
Within these themes, the council will deliver services and progress initiatives for improvement and change to make things better for:
- our residents and everyone who visits this area.
- our businesses.
- those people who need the council to step up and help them when it counts.
Year on year, the council has faced additional pressure to achieve cost-savings without impacting the delivery of important front-line services. The council's medium term financial forecast anticipates the need for further funding reductions. While the council currently has sufficient reserves to ensure financial resilience, balances are anticipated to reduce significantly in the coming years and the 2025/26 Budget required further funding from the Usable Revenue Reserves (although the level of drawdown was significantly less than previous years). The council will continue to consider ways to increase income and / or reduce costs to minimise the anticipated budget deficit in future years. In January 2024 Full Council approved a Financial Strategy 2024-28 with the aim of identifying savings, additional income sources and cost avoidance measures that would lead to the eradication of its structural budget deficit. In 2024/25, savings in excess of £1 Million have been successfully identified and removed from the budget, with various other workstreams outlined in the Financial Strategy being developed to make further savings, which should assist the council in producing a sustainably balanced budget.
Following a judicial review in December 2024 brought by the Littlehampton Harbour Board (LHB), significant additional funding may be required from the council and West Sussex County Council (jointly responsible for supporting the LHB) in the future which will have a major impact on the council's revenue budget. It is probable that these extra costs will result in cuts to other council services.
Value for money continues to be a key factor, with the council looking to reduce costs and improve efficiency, and progress also being made on specific initiatives e.g. by specialist officers in respect of the identification of empty homes and returning them to permanent use. This in turn results in a financial benefit to the council by way of additional New Homes Bonus (NHB) grant, although central government have indicated that this funding will cease from 2026/27.
The council also continues to consider the impact on residents of the Welfare Reform Act 2012 and of central government changes to the social housing regime and relevant strategies and policies have been reviewed and updated. Funds have also been allocated by the council and the Ministry of Housing, Communities & Local Government (under its Local Authority Housing Fund scheme) to assist in addressing homelessness issues, by funding the acquisition of properties to provide quality accommodation for emergency cases and reduce the reliance on the use of bed and breakfast accommodation.
The council is committed to working with others to bring about real change for the benefit of the community. It already has several joint working arrangements in place and will further explore opportunities for partnerships, where this can be demonstrated to provide the best value. The council's Chief Executive meets regularly with other CEOs across West Sussex and West Sussex Chief Executives & Leaders meet periodically via the West Sussex Leaders' Board. Members of the Senior Leadership Team (SLT) hold regular meetings with key businesses, stakeholders and third sector partners such as the University of Chichester, Citizens Advice Bureau, Aldingbourne Trust, Age UK, etc. There are also regular liaison meetings with the three Town Councils (Arundel, Bognor Regis and Littlehampton) each of which has a lead contact member from the CLT.
The council continues to work with, and provide support to, Town and Parish Councils wishing to develop a Neighbourhood Development Plan and maintains a register of 'assets of community value' (introduced as part of the Localism Act 2011).
The Government recently announced its devolution agenda:
- East Sussex County Council, West Sussex County Council and Brighton & Hove City Council have been successful in their bid to become part of the Government's Devolution Priority Programme. It is anticipated that this will result in the creation of a combined Sussex Mayoral Authority with mayoral elections in 2026 and some powers then being handed down from Westminster to the elected Mayor.
- Alongside the plans for devolution are separate but related plans for re-organising local authorities. The government is looking to create unitary authorities (most likely to be in 2028 for Sussex) in places where the two-tier system of district, borough and county councils currently exist. The council is liaising with other West Sussex CEOs and Leaders as to how the county might be divided into unitary authorities to operate most day-to-day services currently delivered by the county, district and borough councils. An outline plan was submitted to the government in March 2025 and a full business case proposal will be submitted in September 2025.
The council's overarching priorities are used to drive other key strategies for consultation, agreement and publication. The most significant of these are:
- Arun Economic Development Strategy 2020-2025. An update to this strategy is currently being commissioned.
- Local Plan 2011-2031 - following a lengthy review, consultation and examination process, the final Local Plan was adopted by Full Council in July 2018.
A review of the Local Plan was agreed by Full Council previously as part of its altered priorities but paused to await details of the Government's new plan making system. In mid-2023, it was agreed to recommence this review, while having regard to the new system and Regulations due in November 2024. However, early in 2025 the council deferred appointing a lead consultant pending further information on new / revised legislation and proposals for devolution / local government reorganisation. Planning staff continue to gather the key evidence required to support the Local Plan and the situation will be reviewed again later in the year.
- Customer Services Strategy 2021-26.
- Housing Strategy 2024-2029.
- Homelessness and Rough Sleeping Strategy 2024-2029.
- Leisure & Cultural Strategy 2013-2028.
- Arun Wellbeing Strategy 2025-2028.
- Bognor Regis regeneration:
- the council is now progressing proposals to bring the upper floors of the Bognor Regis Arcade back into use to improve its overall appearance and provide additional residential accommodation. The ground floor and Arcade structure will also be improved, and initial studies are looking at how that might look. Repairs to the clock and stained-glass panels will be undertaken during 2025.
- the council continues to liaise with local partners on improvements (e.g. the University of Chichester's new Tech Park) and to attract new businesses / investment (e.g. the Rolls-Royce technology & logistics centre).
- Enterprise Bognor Regis - planning permission was secured in 2019 by the landowners of the Saltbox site to provide approximately 30,520 square metres of new mixed-use employment floor-space and between 500 and 1,000 new private sector jobs. Most of this site is now developed and occupied and Phase 2 has now received planning permission.
- External funding was secured to deliver the Littlehampton town centre public realm improvements - Phases 1, 2 and 3 have been completed but Phase 4 and 5 will only progress if external or central government funding becomes available.
- in March 2021 it was agreed that a working party be set up to look at preferences and priorities for bidding against the Levelling Up Fund announced by the Government, for further projects in Littlehampton and Bognor Regis. The resulting bid by the council was successful and £19.4M was provided to progress projects for improvements to the Alexandra Theatre in Bognor Regis and the Littlehampton seafront:
- the Littlehampton improvements have been subject to public consultation, a planning application was approved, and construction is progressing and due to complete in Summer 2025.
- the Alexandra Theatre works have also had the planning application approved and works have commenced and are due to complete in mid-2026, with additional and contingency funding provided by the council.
Linked to this, as part of the overall Regis Centre site, the council is exploring the potential to bring the former Brewers Fayre pub back into use and a 116-bedroom Premier Inn hotel is also to be built.
- the council has also been successful in a bid for funding to contribute to providing new Changing Places Toilets in the district which are all now in place.
- progress of the Arun Growth Deal (extended for 2024-2029) - identifying the Arun 'economic growth offer' and contributing to the overall West Sussex Growth Plan developed by WSCC.
- the council is a member of the Greater Brighton Economic Board.
- a programme of capital expenditure approved as part of the council's annual Budget.
A review of council strategies and policies is under way in 2025 to ensure they are relevant and up to date.
The council has produced and sustained the Arun Developer & Partner Charter Plus and, in line with the Public Services (Social Value) Act 2012, encourages companies and partners to subscribe to this, to facilitate co-operative working, local employment, training opportunities, procurement and development within the district. In addition to this, funding was obtained in 2018/19 for 'Journey to Work' and retail training projects to assist both those without employment and independent retailers, with further funding extending this through 2023/24. The council has worked closely with local Job Centres to hold Jobs and Cost of Living Fairs which have been well attended and resulted in several employment opportunities being taken up. The One-to-One Retail support service continues to be well received and has recently secured funding from the UKSPF budget for further work. The council has also received funds from the Economic Recovery Fund, held by WSCC, to assist in town centre economic recovery projects.
The council has a key role in several local partnerships, working for the benefit of residents and the community to improve the local quality of life, including:
- Safer Arun Partnership (the statutory community safety partnership). Current council anti-social behaviour initiatives include:
- a Public Spaces Protection Order (PSPO) covering the consumption of alcohol and associated anti-social behaviour in designated areas within the district and litter and dog fouling enforcement.
- the local Peer Group Conference (PGC) to discuss emerging extra familial harm risks to children and young people; a multi-agency approach which includes schools and other agencies who work with young people in the district.
- Arun Local Community Network / Arun Wellbeing Programme
- The Arun Local Community Network is a multi-agency group which aims to address local health and wellbeing inequalities in the Arun district. The Arun LCN recognises the importance and value of working together to deliver tangible health and wellbeing improvements.
- The Arun Wellbeing Programme is commissioned by Public Health West Sussex to develop a prevention and wellbeing programme for adults of all ages who live and work in the Arun district. The team has a particular focus on supporting behaviour change in people with increased risk of developing cardiovascular disease, stroke, type two diabetes and some preventable cancers through providing information, signposting and motivational support.
- Safer West Sussex Partnership.
- Hate and Anti-Social Behaviour Risk Assessment Conference (HASBRAC).
- West Sussex Fraud Prevention Working Group.
- Arun and Chichester Road Safety Action Group.
- Littlehampton Town Centre Action Group.
- West Sussex Safeguarding Children Partnership.
- West Sussex Violence and Exploitation Reduction Partnership.
- West Sussex Civilian Military Partnership Board.
- Arun Business Partnership.
- Arun Business Crime Reduction Partnership. A Business Crime Reduction Partnership Manager has now been recruited. The BCRP Manager position is a full-time role, with hours split equally between issues affecting the two focus areas of Littlehampton and Bognor Regis. This will include a physical presence in both town centres over the course of their working week, as well as regular meetings with the council's Community Team, Sussex Police and the Sussex PCC's Office.
It also participates in national, county-wide and local partnership initiatives, including:
- West Sussex Fuel Poverty Partnership.
- Coastal West Sussex & Greater Brighton Strategic Planning Board.
- Greater Brighton Economic Board.
- WSCC Joint Climate Change Board.
- Arun Local Community Network.
and in response to the recent storms and flooding impacting the area has set up a Flood Forum to consider contributing factors, impacts and solutions with the various responsible parties.
The council is clear about its responsibilities for services, whether provided directly or through partners / other third parties. The council works closely with partners and influence third parties to make sure they deliver to agreed levels of quality and are accountable for what they do. There will need to be significant infrastructure improvements in the district to support the predicted increase in housing numbers and the council will continue to liaise with appropriate strategic partners and developers as to the required improvements. Since 2020, in accordance with amended regulations, the council has approved and published its annual Infrastructure Funding Statement and has also updated its Arun Infrastructure Investment Plan for 2025-27 (prioritising the use of Community Infrastructure Levy funds received).
The council has a clear commitment to ensure services deliver the most appropriate combination of quality, value and choice to all residents. As part of this process, the council has reviewed and let several of its major contracts in recent years (e.g. Combined Cleansing Services, Greenspace Management, Leisure Management) and continues to provide the best level of service, while achieving both cost-savings and partner investment in improvements. With the cost-of-living crisis and significant increase in energy prices, the council has worked through its staff and partners to minimise the impact on the delivery of key services.
The council continues to liaise with West Sussex County Council in respect of potential changes in its support for waste and recycling initiatives and in a reduction in grant funding for charitable and support organisations. These changes will have an impact on the council, both financially and through additional burdens placed upon it.
- The council conducted a successful food waste collection service trial in 2022 and has let a new Combined Cleansing Services contract from 2026 to include mandatory food waste collection as required by Government.
- It also provides grants to a number of organisations providing support and services to the community across the district (e.g. Citizens Advice, AGE UK West Sussex & Brighton and Voluntary Action Arun & Chichester) and has distributed funding received from the UK Shared Prosperity Fund (UKSPF) to multiple local partners for qualifying projects as part of the government's levelling up agenda.
The council actively considers environmental issues in its policies and decisions and supports and promotes environmental initiatives for itself and its residents, including carbon management and energy efficiency schemes through its Energy Efficiency & Fuel Poverty Strategy.
The council's strategic priorities include an increased focus on environment and climate change issues and the council formally declared a 'climate emergency' in January 2020. The council appointed a Climate Change & Sustainability Manager to progress its aim for the council to be carbon-neutral by 2030 and has contracted to obtain its electricity supply from renewable sources. At its meeting of September 2020, in response to a Motion from members, the Full Council recognised that although much good ecological work is ongoing, further action is required, and it agreed to review and update the bio-diversity policies within the Local Plan. The council has also agreed and reviewed its:
- Carbon Neutral Strategy.
- Climate Action & Biodiversity Work Plan 2024-25.
- Greenspace Tree Planting Strategy 2021-2031.
The Bersted Brooks Park Project is also to progress, to enhance the open spaces in terms of biodiversity and accessibility for the public.