Collection Day Search & Information
Wednesday 1st April Update: Waste and Recycling collections are running as normal.
Green Waste Club 31st March Update: Due to the impact of the COVID-19 pandemic, we are currently suffering from staff shortages. On that basis, we regret to inform you, that your scheduled garden waste collection this week (Wednesday 1st April, Thursday 2nd April and Friday 3rd April) will not be completed.
Our current plan is that your future collections will go ahead as scheduled, starting in a fortnights time (Thursday 16th April, Friday 17th April and Saturday 18th April).
If you would like more information about our response to COVID-19, please view our dedicated web page at: https://www.biffa.co.uk/coronavirus
You do not need to contact us for the collections to continue in a fortnights time however, if you feel the need to contact us, then email is our preferred option at: email@example.com
Please be aware if your recycling or rubbish was missed you will need to put it out on your next collection day as we are unfortunately not able to come back and collect it due to staff shortages. The only exception will be for bulk bin containers at blocks of flats.
We apologise for the inconvenience that this causes however thank you for your understanding.
IMPORTANT: IF YOU THINK YOU MAY HAVE CORONAVIRUS AND ARE SELF ISOLATING please make sure that personal waste (such as used tissues) and disposable cleaning cloths are stored securely within disposable rubbish bags.
These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
Other household waste can be disposed of as normal.
You can search for your next collection day by using the link below. This search works for both rubbish and recycling collection days.
Residents should ensure their refuse and recycling can be collected by presenting it correctly. Refuse and recycling should be presented at the designated collection point by 7am on the collection day. The normal collection point is the property boundary, which is where your path or driveway meets the publically adopted road or pavement. If you live in a private road or remote area we may need to designate an alternative collection point. If you have electronic gates your bins should be placed outside of these.
You should not present more than 5 black sacks or one 240 litre wheelie bin of refuse per week. Anything extra will not be collected.
Make sure all rubbish is properly contained in tied sacks or a bin.
Arun does not supply containers for rubbish. You can purchase a wheelie bin from many hardware stores or garden centres. You can also buy them from our contractors Biffa, by telephoning 01903 734520 they are currrently available for £35 for a 140 litre wheeled bin and £49.50 for a 240 litre wheeled bin. We also do not provide black sacks, but these can be purchased from supermarkets or other shops. If you use sacks, please do not overfill them, as this causes them to split or makes them too heavy to lift.
Please do not put large electrical items, furniture, large toys, carpets, or hazardous waste (batteries, light bulbs etc.) or garden waste in your bin. These items should be taken to your nearest household waste centre.
Clinical waste and sharps should not be put in the normal rubbish. Instead you should organise a separate collection for these items. Further information can be found on the clinical waste and sharps collections page.
Your collection day will remain the same throughout the year, and will not be affected by bank holidays. Christmas collections may vary, and will be advertised as appropriate.
If you are moving into a brand new property, or the previous tenants of your new home did not have a recycling collection, you will need to set one up. Please complete this new service form.
Arrangements may be made for residents who are unable to move their rubbish or recycling bin to the front of their property for collection. If you wish to apply for an assisted collection please complete the application form or telephone 01903 737754.
Lost, damaged or missing bins
If your home does not have a recycling bin, or your bin is lost or damaged, you can request a replacement by contacting 01903 737754.
Private or unadopted roads
Residents are normally requested to place their refuse on the boundary of their property on the publically owned highway. If roads are privately owned or unadopted it may be necessary for us to arrange alternative collection points. It may be possible for us to collect from private roads as long as certain criteria can be fulfilled.
- Roads must be of sound construction, to a suitable hard surface free of potholes and obstructions.
- The road must be not less than 3 metres wide, with no obstructions from overhanging trees or shrubs etc.
- There must be a minimum of 5.5 metres height clearance with no obstructions from overhanging branches or cables.
- When a through road does not exist, a turning area must exist. A 12 metre long vehicle must be able to turn around in 3 manoeuvres or less.
An inspection is required in all instances, and the manager’s decision on whether this service can be offered is final. Please contact us on 01903 737754 to arrange an inspection.
Bulky and large collections
Large or bulky items such as fridges, furniture or rubble will not be taken as part of the weekly rubbish collection. You can take them to your local household waste recycling centre for free, or you can arrange a special collection through our contractors, Biffa. For more information please see the bulky and large collections page or call 01903 734520. You could also use a registered waste carrier, a list of which is provided by the environment agency.