Information for tenants – council housing
-
Arun from Home housing portal
The new Arun from Home tenants' portal
-
Repairs
How to request a repair and who is responsible. Gas safety checks and breakdowns
-
Rent
Ways to pay your rent, check your balance, and what to do if you’re having problems paying
-
Comprehensive Housing Improvement Plan (CIP)
See what we’re improving, our progress so far, and what it means for you
-
Swap your council home
Council and housing association tenants can swap homes through mutual exchange
-
Your tenancy
Changes to your tenancy, home visits and things you need permission for as a council tenant (like keeping pets)
-
Reporting problems
How to report antisocial behaviour, housing fraud and request a repair
-
Resident engagement
Get involved to help shape our services by sharing your views
-
Make a complaint as a council tenant
How to get an issue sorted and escalate it if necessary
-
Rent a garage
Find out how to rent a council garage
-
Rent an allotment
At the present time there are no vacancies and the waiting list is currently closed
-
Buying your council home
Who can apply to buy their council home under the Right to Buy scheme, how to apply and what happens next
-
Arun at Home
Read our latest Arun at Home tenant magazine and view previous editions
-
Our performance
Read our latest quarterly performance results for housing services, and the actions we have taken as a result of the feedback you have given us
-
Tenant Satisfaction Measures
Learn the purpose and process of our Tenant Satisfaction Measures surveys
-
Debt Assist service
Working with you on council debts: introducing our new Debt Assist service