Problems in our car parks

What to do if the ticket machine is broken

Check for another ticket machine in the car park.

If the faulty ticket machine is in one of our car parks, please call: 01903 737655 or email: 

It would be helpful if you could provide:

  • the location of the car park
  • the rough location of the machine
  • the ticket machine number (if possible) which can be found on a notice on the machine located below the display

Broken down vehicles

If your vehicle has broken down or cannot be moved then you must contact our car parks team giving the details of the breakdown and location.

Please call: 01903 737655

If you receive a parking ticket (PCN) you will need to make an informal challenge providing evidence of the breakdown such as a copy of the recovery vehicle invoice or the invoice of repairs.