Bin collection problems

For our most common bin collection problems please see below:

Missed collection

Report a missed collection

General complaints

For other bin collection problems including overflowing rubbish, rubbish left out on the streets, and damaged, lost or stolen rubbish bins, please complete the complaints form.

General rubbish complaints 

Sign up to a rubbish or recycling collection

If you do not currently get a rubbish or recycling service, then complete our new service form to set this up.

Set up a recycling service 

Order a new or replacement recycling bin

If you do not have a recycling bin or if it is lost or damaged, then use our form to request one.

New or replacement recycling bin

Get help with putting out your rubbish

If you have difficulties taking your bin out we may be able to help you with assisted collections.

Set up an assisted collection