We are now in a TIER 2 area. Please view this link from the Government to learn what this means: Local restriction tiers: what you need to know - GOV.UK (

Please click the button below to view the latest guidance from the Government. We are operating restricted access to Council buildings with the majority of our staff working away from the offices. Access to buildings will be limited to those people who are homeless on the day. Please use our online and phone services wherever possible as we continue to provide key services, just in a different way. This page will be updated regularly, please use the buttons and links (in red) below to access the latest information. The Service Status button below contains a table showing the latest updates for each Council department.


Service Updates

Updates from council services


Email Newsletter and Social Media

Sign up to our newsletter to keep up to date with council services

Follow us on Facebook and Twitter to stay up to date



Staying Healthy

Staying Alert and Safe (Social Distancing)
Health advice from the NHS relating to Coronavirus
Check if you have Coronavirus Symptons
Using public transport
Coronavirus FAQ: What you can and can't do
Guidance for households with possible Covid-19 infections
Government guidance in multiple languages
Domestic Violence and Abuse Arun info
Government Coronavius and Domestic Abuse info

Businesses and Self-Employed


Business Support during Coronavirus webpage

Government Business Support

Government’s Business Support Finder Tool



Benefits and Council Tax

Benefits information and advice
Council Tax help and information

If you have been contacted by NHS Test & Trace and told to self-isolate and you are unable to work as a result, you may be entitled to some extra help. Test and Trace Self Isolation Payments

Links to other Useful Information

Your local Citizen's Advice is still there for you - please see:  Arun Chi Citizens Advice Lockdown info.docx [docx] 26KB

Community Hub

If you are vulnerable and need help, or wish to volunteer:
Community Hub at West Sussex County Council

033 022 27980
Lines are open 8.00am - 8.00pm

Rough Sleepers

contact us on 01903 737552
Email us
Useful guidance for those rough-sleeping or in shared accommodation


Latest news