Cost of living support
The rise in the cost of living is adding further pressure to household finances.
We want to make sure that our residents know about the local support available.
You'll find details for some of the many local organisations that offer free help and advice on this page.
Help from the government
You'll find information on the Energy Price Guarantee and the Energy Bills Support Scheme on Help for Households. They also cover areas including housing, childcare and transport costs.
Benefits, Council Tax and council housing rent
Our benefits department handles Housing Benefit and Council Tax Reduction. We also have information on claiming Universal Credit on our benefits pages.
Phone 01903 737753
Contact our Council Tax department to find out what help is available to pay your Council Tax.
Phone 01903 737752
If you're a council tenant and are worried about paying your rent, please contact us as soon as possible.
Phone 01903 737850
Use these free, independent benefits calculators to find out what help you may be entitled to.
Debt and money worries
If you're worried about debt, there are lots of organisations that can officer advice and help. Visit our debt advice page to find out about what help is available.
Beware of loan sharks
Loan sharks are illegal money lenders who often charge very high interest on loans.
Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK.
Loans from credit unions are much cheaper, safe and easy to access, and there are no hidden charges or penalties. Our local credit union is Boom Community Bank.
Boom Community Bank is like a high street bank in that it lends to borrowers, looks after money for savers and provides current accounts; however, it does not operate to make a profit.
Boom’s purpose is to help its customers build financial resilience by providing accessible financial services with an emphasis on regular savings, even for those who borrow.
Boom Community Bank pledges fair, transparent loan pricing and is committed to responsible lending principles. Visit Boom’s website for more information on loans, savings, and current accounts.
Arun and Chichester Citizens Advice have great information on how to help those in the area with the cost of living crisis.
Energy and utility bills
Energy Bills Support Scheme
The government is giving everyone £400 off their energy bills starting in October, which should be paid automatically to your energy supplier over a six-month period.
The Warmer Homes Programme can offer funding to improve the energy efficiency of qualifying homes. You can check to see if you're eligible on the Warmer Homes Programme website or by phoning 0800 038 5737.
Warm Homes Discount Scheme
You could get £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme.
The money is not paid to you - it’s a one-off discount on your electricity bill, between October and March.
You may get a discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.
Contact Age UK's advisers for information on how to save energy, keep warm and help with heating costs.
Phone 0800 019 1310
Citizens Advice Energy Team
This service is provided by Arun & Chichester Citizens Advice and is available to everyone living in Arun. If you need energy advice or assistance with paying your bills, call the energy line.
Phone 01243 974063 (Monday to Friday 10am to 4pm, local call rates apply)
Cheaper broadband and phone packages
Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit, and other benefits. Some providers call them ‘essential’ or ‘basic’ broadband. You can find out more about social tariffs by visiting the Ofcom website.
Contact your supplier
Always contact your supplier if you're struggling to pay your energy or utility bills. They may be able to offer support.
Food and groceries
There are a number of local organisations that provide help with food and groceries, and not all need referrals.
Littlehampton Community Fridge
St James’ Church Hall, 1 East Ham Road, Littlehampton BN17 7AN
Anyone may take five items per adult per day (plus bread). It costs nothing, all the food is rescued and needs a home to stop it being wasted.
Opening times: Monday: 11am to 12pm
Wednesday: 3.30pm to 4.30pm
Thursday: 10.30am to 11.30am
Friday: 11am to 12pm
Saturday: 10.30am to 12pm
Phone 0300 030 9376
St Peter and St Paul's Pantry
Rustington Church Hall, 77 The Street, Rustington, BN16 3NL
A space where people can top up their food supplies - no referral needed. Fresh, frozen and long life - a mixture of donations and surplus from businesses.
First Wednesday of the month: 4pm to 6pm
Second Wednesday of the month: 8.30am to 10am
Third Wednesday of the month: 4pm to 6pm
Fourth and fifth Wednesday of the month: 10am to 12pm
Bognor Community Pantry
Bognor Community Pantry is located inside EcoSwap, High Street PO21 1EG.
The Community Pantry, a friendly space that helps to stop food waste.
Provides non-perishable and fresh produce, essentials, frozen and chilled items.
No referral necessary.
Tuesday – Saturday 10am – 4pm
Bognor Regis Foodbank
Argyle Hall, Argyle Road, Bognor, PO21 1DY
Bognor Regis Foodbank provides food parcels and support to anyone who is facing a financial crisis and has little or no money. A referral is needed to access the foodbank.
They going to trial a new food distribution session to help accommodate their rising number of clients, especially people who are working during our normal opening hours. These will be 5.30pm-7.30pm on Fridays, starting on 3rd February and running through until 28th April 2023.
Tuesday and Fridays 10am to 2.30pm
Phone 0344 4771171 to speak to Arun and Chichester Citizens Advice for referral voucher information.
Jeneses Food Bank, Bognor Regis
Jeneses Community Centre, 45 Linden Road, Bognor Regis PO21 2AS
Provides non-perishable and fresh produce, essentials, frozen and chilled items including meat and fish, and pastries, cakes and bread.
No referral is necessary.
Opening times: Monday to Saturday 10am to 4pm
Littlehampton District Foodbank
Rear hall - Littlehampton United Church, 1 High Street, Littlehampton BN17 5EG
Littlehampton District Foodbank works with local agencies that can issue you with the required foodbank voucher. They include Citizens Advice, Turning Tides, Mind, Safe In Sussex, HomeStart, SSAFA, housing support officers, children’s centres, health visitors and social services.
Opening times: Tuesdays and Fridays 1pm to 3pm for those with appointments to collect a parcel.
Phone 07925 862289
The Household Support Fund
West Sussex County Council (WSCC) give small grants to help households meet essential costs, including paying energy bills. Contact WSCC to check if you are eligible for support or if you have an urgent need.
Examples of an urgent need would be if you are going to run out of food, medicine or essential supplies within the next three days.
Phone 03302 227980
Online Community Hub website
There are a few websites that list the warm spaces available in the district and surrounding areas:
Arun Warm Spaces Small Grants Fund
Community and voluntary sector (CVS) organisations who want to create or improve their existing warm space can apply for a grant from the Arun Warm Spaces Small Grants Fund for up to £2,000