Cost of living support

The rise in the cost of living is adding further pressure to household finances.

We want to make sure that our residents know about the local support available.

You'll find details for some of the many local organisations that offer free help and advice on this page.

Help from the government

You'll find information on the Energy Price Guarantee and the Energy Bills Support Scheme on Help for Households. They also cover areas including housing, childcare and transport costs.

Visit the Help for Households website on gov.uk to find out about help available from the UK government

Benefits, Council Tax and council housing rent

Benefits

Our benefits department handles Housing Benefit and Council Tax Reduction. We also have information on claiming Universal Credit on our benefits pages.

Visit our benefits pages for more information.

Phone 01903 737753

Email revenues.benefits@arun.gov.uk

Council Tax

Contact our Council Tax department to find out what help is available to pay your Council Tax.

Visit our Council Tax pages for more information.

Phone 01903 737752

Email revenues.benefits@arun.gov.uk

Rent

If you're a council tenant and are worried about paying your rent, please contact us as soon as possible.

Phone 01903 737850

Email rent.arrears@arun.gov.uk

Benefits calculators

Use these free, independent benefits calculators to find out what help you may be entitled to.

turn2us

Betteroffcalculator

EntitledTo

Debt and money worries

Debt

If you're worried about debt, there are lots of organisations that can officer advice and help. Visit our debt advice page to find out about what help is available

Beware of loan sharks

Loan sharks are illegal money lenders who often charge very high interest on loans.

If you have borrowed from a loan shark or are worried about someone else, Stop Loan Sharks can help and keep you safe

Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK. 

Credit unions

Loans from credit unions are much cheaper, safe and easy to access, and there are no hidden charges or penalties. Our local credit union is Boom Community Bank.

Boom Community Bank is like a high street bank in that it lends to borrowers, looks after money for savers and provides current accounts; however, it does not operate to make a profit.

Boom’s purpose is to help its customers build financial resilience by providing accessible financial services with an emphasis on regular savings, even for those who borrow.

Boom Community Bank pledges fair, transparent loan pricing and is committed to responsible lending principles. Visit Boom’s website for more information on loans, savings, and current accounts.

Energy and utility bills

Energy Bills Support Scheme 

The government is giving everyone £400 off their energy bills starting in October, which should be paid automatically to your energy supplier over a six-month period. 

You can find the full details of the Energy Bills Support Scheme on gov.uk

Warmer Homes 

The Warmer Homes Programme can offer funding to improve the energy efficiency of qualifying homes. You can check to see if you're eligible on the Warmer Homes Programme website or by phoning 0800 038 5737.

Warm Homes Discount Scheme

You could get £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme.

The money is not paid to you - it’s a one-off discount on your electricity bill, between October and March.

You may get a discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.

Find more information on the Warm Homes Discount Scheme on gov.uk

Age UK

Contact Age UK's advisers for information on how to save energy, keep warm and help with heating costs.

Phone 0800 019 1310

Email info@ageukwsbh.org.uk

Citizens Advice Energy Team

This service is provided by Arun & Chichester Citizens Advice and is available to everyone living in Arun. If you need energy advice or assistance with paying your bills, call the energy line.

Phone 01243 974063 (Monday to Friday 10am to 4pm, local call rates apply)

Cheaper broadband and phone packages

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit, and other benefits. Some providers call them ‘essential’ or ‘basic’ broadband. You can find out more about social tariffs by visiting the Ofcom website.

Contact your supplier

Always contact your supplier if you're struggling to pay your energy or utility bills. They may be able to offer support.

Food and groceries

There are a number of local organisations that provide help with food and groceries, and not all need referrals.

Littlehampton Community Fridge

St James’ Church Hall, 1 East Ham Road, Littlehampton BN17 7AN

Anyone may take five items per adult per day (plus bread). It costs nothing, all the food is rescued and needs a home to stop it being wasted.

Opening times: Monday: 11am to 12pm

Wednesday: 3.30pm to 4.30pm

Thursday: 10.30am to 11.30am

Friday: 11am to 12pm

Saturday: 10.30am to 12pm

Phone 0300 030 9376

Email littlehamptoncommunityfridge@faredivide.org.uk

St Peter and St Paul's Pantry

Rustington Church Hall, 77 The Street, Rustington, BN16 3NL

A space where people can top up their food supplies - no referral needed. Fresh, frozen and long life - a mixture of donations and surplus from businesses.

Opening times:

First Wednesday of the month: 4pm to 6pm

Second Wednesday of the month: 8.30am to 10am

Third Wednesday of the month:  4pm to 6pm

Fourth and fifth Wednesday of the month: 10am to 12pm

Bognor Regis Foodbank

Argyle Hall, Argyle Road, Bognor, PO21 1DY

Bognor Regis Foodbank provides food parcels and support to anyone who is facing a financial crisis and has little or no money. A referral is needed to access the foodbank.

Opening times

Tuesday and Fridays 10am to 2.30pm

Phone 0344 4771171 to speak to Arun and Chichester Citizens Advice for referral voucher information.

Bognor Regis Foodbank | Helping Local People in Crisis

Jeneses Food Bank, Bognor Regis

Jeneses Community Centre, 45 Linden Road, Bognor Regis PO21 2AS

Provides non-perishable and fresh produce, essentials, frozen and chilled items including meat and fish, and pastries, cakes and bread.

No referral is necessary.

Opening times: Monday to Saturday 10am to 4pm

Facebook.com/jenesescommunitycentre

Littlehampton District Foodbank

Rear hall - Littlehampton United Church, 1 High Street, Littlehampton BN17 5EG

Littlehampton District Foodbank works with local agencies that can issue you with the required foodbank voucher. They include Citizens Advice, Turning Tides, Mind, Safe In Sussex, HomeStart, SSAFA, housing support officers, children’s centres, health visitors and social services.

Opening times: Tuesdays and Fridays 1pm to 3pm for those with appointments to collect a parcel.

littlehamptondistrict.foodbank.org.uk

Email info@littlehamptondistrict.foodbank.org.uk

Phone 07925 862289

The Household Support Fund

West Sussex County Council (WSCC) give small grants to help households meet essential costs, including paying energy bills. Contact WSCC to check if you are eligible for support or if you have an urgent need.

Examples of an urgent need would be if you are going to run out of food, medicine or essential supplies within the next three days.

Phone 03302 227980

Online Community Hub website

Warm spaces

There are a few websites that list the warm spaces available in the district and surrounding areas: 

Find a Warm Welcome Space Today

Warm Spaces.org

Arun Warm Spaces Small Grants Fund

Community and voluntary sector (CVS) organisations who want to create or improve their existing warm space can apply for a grant from the Arun Warm Spaces Small Grants Fund for up to £2,000