Benefits

The benefits team are experiencing a large number of claims and post. Please do not ring or email to chase the progress of your claim until at least 5 weeks have passed. Thank you for your cooperation.

The Household Support Fund is being administered by West Sussex County Council. Please visit their Community Support Hub website if you need help.

The benefits department no longer offers a face to face service. All the information you should need can be found on these pages.

If you are struggling to make a claim or report a change online, you can email  revenues.benefits@arun.gov.uk or call 01903 737753 for help.

  1. Council Tax Reduction

    A discount which reduces the amount of Council Tax you have to pay
  2. Housing Benefit

    Find out if you’re eligible and how to claim
  3. Citizen Access

    Make a new claim or report a change for your Housing Benefit and Council Tax Reduction claims
  4. Universal Credit

    Find out if you’re eligible and how to claim
  5. Report a change

    Tell us about a change in circumstances if you receive Housing Benefit or Council Tax Reduction
  6. Benefits information for landlords

    Information for landlords and links to the landlord portal
  7. Housing Benefit overpayments

    Information on how we recover Housing Benefit overpayments
  8. How to appeal

    How to make an appeal about a Housing Benefit or Council Tax Reduction claim

Useful internal links

  1. Bedroom tax
  2. Benefit cap
  3. Childcare costs
  4. Debt advice
  5. Discretionary Housing Payment
  6. Helping someone with a claim
  7. Local Housing Allowance
  8. Non-dependants
  9. Self-employed
  10. Claim reviews

Useful external links

  1. Bedroom calculator
  2. Benefits calculators
  3. Benefit fraud
  4. Local Housing Allowance finder

Policies and guides

  1. Council Tax Hardship Relief West Sussex Guidelines 2021/22
  2. Council Tax Reduction Discretionary Relief Policy
  3. Landlord Portal user guide
  4. Payment to Landlord Policy