Privacy Notice Disabled Facility Grant


Arun District Council collects information about you in order to provide you with the following service: to help access adaptations through the Disabled Facilities Grant and remain independent in your own home.

What information is being collected?

  • We will be asking you for:
    • Your personal details – name, address, contact number, email address, date of birth and national insurance number
    • Financial information for you and your partner – any benefits received, income, employment  details, savings, investments, pensions received and annuities, self employment or Limited company accounts.
    • Property ownership details, details regarding landlord or letting agent including tenancy conditions.

Why we collect this information?

  • We will use the information for:
    • Your personal details are used to identify you. You do not have to provide your contact number or email address but it would help us contact you quickly and to share paperwork electronically in order to speed up your application.
    • Checking the Council Tax database to confirm existing benefits.
    • Checking ownership of the property on land registry
    • Financial information is required in order to undertake a financial means test and assess eligibility.
  • The legal basis for using this information is:
    • The Housing Grants, Construction and Regeneration Act 1996 and The Regulatory Reform (Housing Assistance)(England and Wales) Order 2002.
    • Housing Act 2004

Who we might share your information with?

  • We may share your personal information with:
  • West Sussex Independent Living Service in order to confirm that the adaptations meet your needs and for auditing and monitoring purposes in regard to the Better Care Fund.
  • Your appointed agent, housing association or landlord to enable them to obtain quotes and oversee completion of the works.
  • The Council’s Finance department to record the commitment and spend against the Better Care Funding budget.
  • The Council’s Land Charge Department to record any charge against the property on the Local Land Charges register.
  • Your appointed contractor to help arrange and complete the works
  • Anyone that you have appointed as acting on your behalf.
  • Other services within Arun District Council where there is a lawful purpose for sharing data. This might include an investigation by a regulatory function such as for the detection of fraudulent receipt of benefits.
  • We may share the data with Government departments/agencies such as Inland Revenue.
  • Information may be shared with the police to assist them with investigations.
  • Customer satisfaction surveys are undertaken from time to time to ensure that we are meeting our customer’s expectations and to enable us to review what we could do better. Your contact information will only be used in connection with your experience of the Council’s services and will not be used for marketing purposes. If you do not wish to proceed with the survey then you are free to decline. 
  • Information may be shared with adjoining Local Authorities to enable them to fulfil their duties as District or Borough Council.
  • Information will be shared with West Sussex County Council to enable them to fulfil their duties as the County Council.
  • If Arun District Council receives a request, under the Freedom of Information Act (FOI) or Environmental Information Regulations (EIR), to disclose information, they are obliged to do so unless the information is deemed exempt under the Act. We can only withhold information under FOI or EIR if the information falls under one of the exemptions (FOI) or exceptions (EIR) set out in legislation.

What we do with your information?

  • We will:
    • Use the information to process your application for grant funding and to check eligibility
    • Check property ownership details on Land Registry
    • Use your details for correspondence relating to the grant and, if successful, for the duration of the works.
    • Retain your details on the Private Sector Housing and Environmental Health IT database.

How long we will keep your information?

  • We will keep your information for 10 years from the certified date of the grant, this is required as the financial information relates to public funding through the Better Care Fund, charges against the property remain for a 10 year period and any client contributions made remain valid for 10 years and need to be taken in to consideration if future disabled facilities grants are applied for.

Your Legal Rights

You do have some legal rights in respect of the personal information we collect from you. Please see the Privacy Policy page on our website for further details​​​​​​​. You can also contact the Council’s Data Protection Officer on: Email:

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at: