Privacy notice environmental health

We collect information about you in order to provide you with the services in relation to our statutory functions under the legislation detailed in the attached list. 

What information is being collected

We will be asking you for:

  • your personal details – name, address, contact number, email address, date of birth
  • any information you have included to support your complaint such as reports, photographs, plans, maps and drawings
  • any information gathered during the investigation of a service request or other statutory function

Why we collect this information

We will use the information for the following:

  • personal data will be processed for duties in relation to our functions relating to environmental health matters, in accordance with the legislation the officers are appropriately authorised to enforce
  • your personal details are used to contact you to discuss your request/complaint and to keep you updated in regard to any actions taken

Who we might share your information with

We may share your personal information with:

  • our internal departments where there is a lawful purpose for sharing data
  • we may share the data with government departments/agencies including the Food Standards Agency
  • information may be shared with adjoining and other local authorities to enable them to fulfil their duties
  • information will be shared with West Sussex County Council and West Sussex Fire and Rescue to enable them to fulfil their duties
  • South Downs Planning Authority in relation to our role as statutory consultee for planning applications
  • information may be shared with the police to assist them with investigations
  • where there is a legal requirement to hold a public register, this information will be published on our website
  • optional customer satisfaction surveys are undertaken from time to time to ensure that we are meeting our customers' expectations and to enable us to review what we could do better
  • if we receive a request, under the Freedom of Information Act (FOI) or Environmental Information Regulations (EIR), to disclose information, we are obliged to do so unless the information is deemed exempt under the Act - we can only withhold information under FOI or EIR if the information falls under one of the exemptions (FOI) or exceptions (EIR) set out in legislation

What we do with your information

We will use the information to:

  • ensure compliance with relevant legislation
  • retain your details on the environmental health IT database
  • use this information to keep in contact with you and update you on service changes

How long we will keep your information

We will keep your information in accordance with our data retention schedule.

Your rights

You do have some legal rights in respect of the personal information we collect from you. Please see our Privacy policy page for further details.

You can also contact our Data Protection Officer by email at

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at:

Relevant legislation

Caravan Sites and Control of Development Act 1960
Mobile Homes (Requirement for Manager of Site to be Fit and Proper Person) (England) Regulations 2020
Protection from Harassment Act 2016
Public Health (Control of Disease) Act 1984
Public Health (Ships) Regulations 1979
Public Health Act 1875
Public Health Act 1936
Public Health Act 1961
Public Health Acts Amendment Act 1907
Riding Establishments Act 1964
Riding Establishments Act 1970
Scrap Metal Dealers Act 2013
Smoke and Carbon Monoxide Alarm (England) Regulations 2015 (Energy Act 2013)
Sunbeds (Regulation) Act 2010
Sunday Trading Act 1994
The Animal By-Products (Enforcement) (England) Regulations 2013
The Food Safety Act 1990 (as amended)
The Food safety and Hygiene (England) Regulations 2013
The General Food Regulations 2004
The Official Controls (Animals, Feed and Food) (England) Regulations 2006
The Official Feed and Food Control (England) Regulations 2009
Town Police Clauses Act 1847
Town Police Clauses Act 1889
Trade in Animals and Related Products Regulations 2011
Water Industry Act 1991
Zoo Licensing Act 1981