Privacy notice environmental health

We collect information about you in order to provide you with environmental health services under the legislation detailed below.

Information we collect

We will be asking you for:

  • your personal details – name, address, contact number, email address, date of birth
  • any information you have included to support your complaint such as reports, photographs, plans, maps, drawings and nuisance diaries
  • any information gathered during the investigation of a service request or other statutory function

Why we collect this information

We will use your:

  • personal data  which will be processed for duties in relation to our functions relating to environmental health matters, in accordance with the legislation the officers are appropriately authorised to enforce
  • personal details which are used to contact you to discuss your request/complaint and to keep you updated in regard to any actions taken

Who we might share your information with

We may share your personal information with:

  • our internal departments where there is a lawful purpose for sharing data
  • government departments/agencies including the Food Standards Agency, Environment Agency, Health and Safety Executive and the UK Health Security Agency
  • other local authorities to enable them to fulfil their duties
  • West Sussex County Council and West Sussex Fire and Rescue to enable them to fulfil their duties
  • South Downs Planning Authority in relation to our role as statutory consultee for planning applications
  • the police to assist them with investigations
  • as part of court or other legal proceedings or hearings
  • a public register, this information will be published on our website
  • optional customer satisfaction surveys which are undertaken from time to time to ensure that we are meeting our customers' expectations and to enable us to review what we could do better
  • a Freedom of Information Act (FOI) or Environmental Information Regulations (EIR) request, if we receive a request to disclose information, we are obliged to do so, unless the information is deemed exempt under the Act - we can only withhold information under FOI or EIR if the information falls under one of the exemptions (FOI) or exceptions (EIR) set out in legislation

What we do with your information

We will use the information to:

  • ensure compliance with relevant legislation
  • retain your details on the environmental health IT database
  • keep in contact with you and update you on service changes

How long we keep your information

We will keep your information in accordance with our data retention schedule.

Your rights

You do have some legal rights in respect of the personal information we collect from you. Please see our Privacy policy page for further details.

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at:

You can also contact our Data Protection Officer by email at

Relevant legislation

Caravan Sites and Control of Development Act 1960

Environmental Protection Act 1990

Health and Safety and Work etc Act 1974

Anti-social Behaviour, Crime and Policing Act 2014

Mobile Homes (Requirement for Manager of Site to be Fit and Proper Person) (England) Regulations 2020

Protection from Harassment Act 2016

Private Water Supplies (England) Regulations 2016

Public Health (Control of Disease) Act 1984

Public Health (Ships) Regulations 1979

Public Health Act 1875

Public Health Act 1936

Public Health Act 1961

Public Health Acts Amendment Act 1907

Riding Establishments Act 1964

Riding Establishments Act 1970

Scrap Metal Dealers Act 2013

Smoke and Carbon Monoxide Alarm (England) Regulations 2015 (Energy Act 2013)

Sunbeds (Regulation) Act 2010

Sunday Trading Act 1994

The Animal By-Products (Enforcement) (England) Regulations 2013

The Food Safety Act 1990 (as amended)

The Food Safety and Hygiene (England) Regulations 2013

The General Food Regulations 2004

The Official Controls (Animals, Feed and Food) (England) Regulations 2006

The Official Feed and Food Control (England) Regulations 2009

Town Police Clauses Act 1847

Town Police Clauses Act 1889

Trade in Animals and Related Products Regulations 2011

Water Industry Act 1991

Zoo Licensing Act 1981