Privacy notice subject access requests

Our subject access requests privacy notice explains how we use your personal information and tells you about your privacy rights and how the law protects you.


Information we collect

We will be asking you for your name, address, date of birth, what information you are looking for and where you would like us to send it. We will also need two forms of identification - one for name identification (driver's licence, passport or birth certification) and the other for proof of address (utility bill which is less than 3 months old, bank statement or council tax bill). You can choose to also tell us your contact telephone number.

Why we collect this information

We ask for your name, address, date of birth and two forms of identification so we can be sure we are providing information for the correct person. You have the option to tell us your telephone number in case we have any queries about your request. You do not have to give this – we are still able to provide the information without it.

Who we might share your information with

We will pass your details on to any of our departments who may be holding information about you.

What we do with your information

We use the information in your request to find all information we are holding about the area you are interested in.

How long we keep your information

Once we have concluded your request we will keep the information for two years.

Your rights

You do have some legal rights in respect of the personal information we collect from you. Please see our Privacy policy page for further details.

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at:

You can also contact our Data Protection Officer by email at