Operator licences

To run a business as a private hire vehicle (PHV) operator you’ll need to get a licence from us, and we must license all your drivers.

You’ll need to have:

  • an office with an address within our area
  • either:
    • an enhanced DBS, if you are also a driver, for detailed information see DBS checks
    • a basic DBS if you are only an operator which must be renewed annually
  • a copy of your DBS certificate to upload

If granted licences are either for 1 year or 5 years.

You must:

  • be at least 21 years of age
  • have a right to work in the UK
  • have planning permission, if required

Apply for a licence

Before you apply you’ll need the following information:

  • details of all your vehicles and their plate and registration numbers
  • copy of your driving licence
  • supply evidence of your right to work - acceptable documents can be found on our right to work section

After selecting the button below you’ll need to:

  1. Have a credit or debit card for payment.
  2. Create an account if you do not already have one.
  3. Select licensing.
  4. Select apply for a licence.
  5. Select taxi vehicle licensing applications.
  6. Select private hire operator.
  7. Select transfer private hire to hackney carriage.
  8. Choose either private hire operator 1 or 5 year new application.
  9. Follow the onscreen instructions.

There is a fee for this service. 

There is a minimum processing time of 14 working days so please allow plenty of time for your application.

Apply for a taxi operator licence

Renew a licence

Before you apply you’ll need the following information:

  • details of all your vehicles and their plate and registration numbers
  • copy of your driving licence
  • supply evidence of your right to work - acceptable documents can be found on our right to work section

After selecting the button below you’ll need to:

  1. Have a credit or debit card for payment.
  2. Create an account if you do not already have one.
  3. Select licensing.
  4. Select apply for a licence.
  5. Select taxi vehicle licensing applications.
  6. Select private hire operator.
  7. Select transfer private hire to hackney carriage.
  8. Choose either private hire operator 1 or 5 year renewal application.
  9. Follow the onscreen instructions.

There is a fee for this service.

Renew your taxi operator licence