Taxi driver licences

If you would like to drive either a hackney carriage or a private hire vehicle in our district, you’ll need to apply for a dual driver licence.

This licence will allow you only to drive vehicles licensed by us.

To apply for a licence, you must:

  • be at least 21 years of age
  • have a right to work in the UK
  • hold a full GB or NI driving licence or a full EU driving licence
  • have held your licence for at least 12 months and have at least 12 months UK driving experience
  • not have added any points on your driving licence in the previous 12 months
  • have enough ability to speak English and to understand spoken English to provide the service for which you wish to be licensed
  • have adequate literacy and numeracy skills
  • show that you are a fit and proper person to hold this type of licence

New application

If you have never applied for a dual driver licence then you must apply for a one-year licence.

Before applying for a licence please ensure that you’ll be able to:

  • come to a taxi surgery within 3 weeks of the application, bringing all relevant documents
  • apply for a DBS - you’ll not be able to take the knowledge test without proof you have applied for a DBS
  • take the knowledge test shortly after the date of the taxi surgery
  • get a medical from your GP surgery within 6 weeks of your knowledge test pass date
  • pass your driver assessment within 6 weeks of your knowledge test pass date
  • pay for the application within 6 weeks of your knowledge test pass date

We will not licence you unless you have passed the knowledge test and a driving standards assessment with 1st Castle.

If you do not pass the tests or complete all the requested information within 12 months, we will cancel your application. The fee is non-refundable.

Background checks including any criminal record checks are part of the application process. If you have any convictions or cautions of any age, spent or unspent, you should contact us before making an application.

After selecting the button below you’ll need to:

  1. Have a credit or debit card for payment.
  2. Create an account if you do not already have one.
  3. Select licensing.
  4. Select apply for a licence.
  5. Select apply for a dual driver licence.
  6. Select New 1 year
  7. Follow the onscreen instructions.

There is a fee for this service.

Apply for a dual driver licence

Once we have granted your application, we will produce your licence and post this to you.

Your licence includes the following:

  • a paper licence with conditions which you must take note of
  • 2 photo ID badges - you must ensure one is worn and clearly visible whilst you are working

Renewal

On renewal of your licence you can choose either a 1 year or 3 year licence.

We need at least 14 working days for the application form to be processed.

If we have asked you to provide a DBS see our DBS section.

If we have asked you to provide a medical certificate see our medical certificate section.

After selecting the button below you’ll need to:

  1. Have a credit or debit card for payment.
  2. Create an account if you do not already have one.
  3. Select licensing.
  4. Select apply for a licence.
  5. Select apply for a dual driver licence.
  6. Select renewal (choose either 1 or 3 year).
  7. Follow the onscreen instructions.

There is a fee for this service.

Renew your dual driver licence

Change of address

You should tell us within 7 days of any change of address relating to a licence.

After selecting the button below you’ll need to have:

  • a credit or debit card for payment
  • your plate number
  • your new details
     

There is a fee for this service

Inform us of a change of address

Fit & proper

As part of the licence application we will determine if you are a ‘fit and proper’ person to hold a taxi licence, this is to protect passengers.

The relevant part of the Local Government (Miscellaneous Provisions) Act 1976, is:

Section 51

“a district Council shall not grant a licence (a) unless they are satisfied that the applicant is a fit and proper person to hold a driver’s licence; or (b) To any person who has not for at least 12 months been authorised to drive a motor car, or is not at the date of the application for a driver’ licence so authorised”

To determine that you are a "fit and proper" person we will ask you to:

  • supply evidence of your right to work
  • supply us details of your driving history allowing us to access your DVLA records
  • supply evidence of your conviction history by completing an Enhanced Disclosure and Barring Service (DBS) Disclosure form
  • pass the knowledge test
  • pass a driving assessment test 
  • take a medical carried out by your own doctor, to the DVLA group II medical standards

If you are abrupt or aggressive when talking to us, this may prevent us from approving your application.

At any point after your licence has been issued, we can suspend or revoke your licence should there be evidence to suggest that you are not a fit and proper person.

 

Right to work

We have a legal duty to ensure that we do not issue any licences to any person who does not have the right to work in the UK.

If you do not have any immigration restrictions then to prove your right to work status you'll need to supply ID from the following:

  • passport which shows you are a British citizen or a citizen of the UK and Colonies
  • a passport or national identity card showing you are a national of a European Economic Area (EEA) country or Switzerland
  • a registration certificate or Document Certifying Permanent Residence issued by the Home Office to you as a national of an EEA country or Switzerland
  • a Permanent Residence Card issued by the Home Office to you as a family member of a national of an EEA country or Switzerland
  • a current Biometric Immigration Document issued by the Home Office showing that you can stay indefinitely in the UK or that you have no time limit on your stay in the UK
  • a current passport endorsed to show that you are exempt from immigration control, that you can stay indefinitely in the UK, have the right of abode in the UK or have no time limit on your stay in the UK
  • a current Immigration Status Document issued by the Home Office with an endorsement indicating that you are allowed to stay indefinitely in the UK or have no time limit on your stay in the UK together with an official document giving your National Insurance number and your name issued by a government agency or previous employer
  • a birth or adoption certificate issued in the UK, Channel Islands, Isle of Man or Ireland together with an official document giving your permanent National Insurance number and your name issued by a government agency or an earlier employer
  • a certificate of registration or naturalisation as a British citizen together with an official document giving your permanent National Insurance number and your name issued by a government agency or an earlier employer

If there are immigration restrictions then to prove your right to work status, you’ll need to supply ID from the following:

  • a current passport endorsed to show that you can stay in the UK and are currently allowed to do this type of work
  • a current Biometric Immigration Document issued by the Home Office which shows that you can currently stay in the UK and can do this type of work
  • a current Residence Card (including an Accession Residence Card or a Derivative Residence Card) issued by the Home Office issued to you as a non-European Economic Area (EEA) national who is a family member of a national of a EEA country or Switzerland or who has a derivative right of residence
  • a current Immigration Status Document containing a photograph issued by the Home Office to you with a valid endorsement indicating you may stay in the UK and are allowed to do this type of work along with an official document giving your permanent National Insurance number and your name issued by a government agency or an earlier employer
  • a Certificate of Application issued by the Home Office under regulation 17(3) or 18A(2) of the Immigration (European Economic Area) Regulations 2006 to you as a family member of a national of a EEA country or Switzerland stating you are permitted to take employment which is less than 6 months old together with verification from the Home Office Evidence and Enquiry Unit (the application may be granted for 6 months from the date of the Certificate of Application)
  • a Verification issued by the Home Office Evidence and Enquiry Unit which shows that you may stay in the UK because you have an in-time application, appeal or administrative review which is outstanding (the licences may be issued from 6 months from the date of the licence decision)

Taxi surgery

Once we have received your application, we will contact you with a date and time of a taxi surgery appointment.

At the taxi surgery we will verify your documents. Please bring originals of your:

  • full driving licence
  • passport or birth certificate
  • recent colour passport style photo
  • proof of address (household/utility bill or a bank statement which is less than 3 months old)
  • right to work documents
  • National Insurance number

If you were born outside the UK or you have spent 6 months or more overseas, we will need a Certificate of Good Conduct from the Embassy or Consulate of those countries where you were living. The certificate needs to be dated less than 28 days prior to the application and will need to be in English otherwise you’ll be charged the cost of the translation.

Knowledge test

Once your documents have been verified you are able to book the knowledge test.

During the test you’ll not be allowed to use any of the following:

  • electronic devices including mobile phones
  • study notes or books
  • anything else thought unacceptable by the invigilator

During the test you must not:

  • have anything written on your hands, arms or elsewhere on your person
  • leave the room during the test except for emergency purposes

We will supply pens and paper if you need them.

If you fail the test, then later tests are charged at £55 which is payable in advance.

The test has 9 categories and is an electronic multiple-choice system. To pass the knowledge test you must get 80% pass mark in each category. The maximum time for the test is 70 minutes to complete all categories.

The 9 categories are:

  • Highway Code - 16 out of 20 questions need to be correct
  • road signs - 16 out of 20 questions need to be correct
  • venues - 16 out of 20 questions need to be correct
  • roads - these questions will ask you to name which road joins other roads shown to you - 16 out of 20 questions need to be correct
  • child sexual exploitation (CSE) and safeguarding - 4 out of 5 questions need to be correct
  • equality and disability - 4 out of 5 questions need to be correct
  • numeracy - 4 out of 5 questions need to be correct
  • byelaws - 4 out of 5 questions need to be correct
  • fitness - these questions will be related to the physical and mental fitness of taxi drivers - 4 out of 5 questions need to be correct

An example of a question you may be asked will look like this.

Knowledge test example question

If you fail any category of the test then the entire test is a fail. If you do fail then you’ll be expected to re-take further tests within one month.

We reserve the right to cancel your application before 12 months if we consider that you have not made enough commitment to getting the licence.

We recommend that you study for at least 20 hours before sitting your test.

You’ll need to be familiar with

For detailed information look at our study pack: V4 knowledge test study pack.docx [docx] 2MB

For a fee we can send you a printed version of the study pack. 

You'll need a credit or debit card. 

Request a printed study pack

We’ll usually contact you within a month of your taxi surgery with a date for your knowledge test.

If you’ve not heard from us after this time then you can contact us

Contact

01903 737755

Email taxis@arun.gov.uk

Medical

You’ll need to supply a medical certificate for your first application within 6 weeks of passing the knowledge test and then every 5 years once you turn 45 years old.

Some medical conditions require a medical to be undertaken more regularly. We will inform you if this is the case.

When you turn 65 years of age, we will need a medical form annually.

The medical must be undertaken by your own doctor to the DVLA group II medical standards.

We will give you the relevant form for your GP to complete after you have passed the knowledge test.

For renewal of licences - if a medical is required we will send a reminder 2 months prior to your licence expiry date.

Driving assessment

Once you have passed your knowledge test then you can book a driving assessment test with 1st Castle on 01243 867 502.

After you have passed the driving assessment, we will need to see your pass certificate.

Send us a copy of your pass certificate

Fees

All our licensing fees can be found on our financial information page.

Convictions, driving licence endorsements or fixed penalty notices

New applicants

Having a conviction, driving licence endorsement or fixed penalty notice is not a bar to applying for a taxi licence. You will need to contact us first to discuss your convictions.

Contact Licensing Team

Phone 01903 737755

Email taxis@arun.gov.uk

Existing drivers

You’ll need to let us know within 7 days if you:

  • are arrested
  • receive a driving licence endorsement
  • receive a fixed penalty notice (FPN)
  • receive a criminal conviction or caution

Tell us about a conviction, caution or FPN