Resident engagement

Our Resident Engagement strategy is currently being updated and we are in the process of developing new ways for residents to get involved to help shape our services and share their views.

In the meantime, if you are interested in getting involved please contact residentengagement@arun.gov.uk for more information.

 

TPAS

Arun District Council has joined TPAS to strengthen our commitment to resident engagement.

TPAS is a membership organisation, dedicated to bringing residents and landlords together to find solutions to improve services, save money and bring lasting change to communities.

Our tenants and leaseholders will have access to free membership benefits which include;

  • Meeting other tenants in your region by attending free member events
  • Keeping up to date with the latest housing policy and practice
  • Participation in member forums and free webinars
  • Access to the Tpas tenant only online networking group

To access your free benefits please visit: www.tpas.org.uk/member-search to register your profile.

tpas logo

 

Annual Report

Our 2019-20 Annual Report to Tenants and Leaseholders is available to view and download. Inside you'll find key information on our performance over the last financial year.

Annual Report to Tenants and Leaseholders 19-20.pdf [pdf] 7MB
 

Resident satisfaction survey

In February 2021 we sent out a survey to all our tenants and leaseholders to find out how we are doing.

Thank you to those of you who took the time to complete and return the survey. Your feedback is extremely valuable to us and will help us improve our services in the future.

You can view and download the results of the survey here:
Satisfaction survey report 2021 [pdf] 248KB