Products

We offer a range of products to meet your needs. Our friendly and experienced staff will help you choose the right equipment for you. 

We'd love to tell you more about the service. We can come to your home or if you run a local group we can book a visit at a venue of your choice. Please use our online form for more information or to arrange a visit.

Arrange a visit

Request a free trial

You can also contact us:

Our popular products

Lifeline base units

Base unit Smart Hub

These units can be used to raise an alert from anywhere in the home or garden by simply pressing the red button on the unit or via a range of sensors that are wirelessly linked to the base unit.

The Lifeline Vi home unit connects directly to the monitoring centre through a telephone landline whilst the Smart Hub uses IP technology and is perfect for customers who do not have a telephone landline in their home. 

You can learn more about the units by reading our guides:

 Lifeline Vi user guide [pdf] 467KB

Lifeline Smart Hub user guide [pdf] 432KB

Pendant

Myamie

The MyAmie is a small, discreet pendant which allows the customer to raise an alarm call in an emergency, even if the base unit is out of reach or in another room. The pendant is small and very comfortable to wear on the wrist or around the neck.

The pendant is waterproof so can be worn in the shower or bath for up to 30 minutes. 

Lifeline units are supplied with a pendant. 

Fall detector

Fall detector 

The Vibby can be worn on the wrist or around the neck and it will automatically raise an alert if it senses the user has fallen. You can also call for help manually by pressing a button on the face of the Vibby. 

Please note that some falls, for example soft falls or controlled falls against a wall or into a chair may not be detected by the Vibby.

Wireless smoke alarm

Wireless smoke alarm

On detecting smoke, 2 alarms are activated. An alarm sounds within the home and another alarm signal is automatically sent to the Lifeline unit. This immediately raises a call to the monitoring centre where an experienced operator will alert the emergency services.

As this process is automatic and immediate, it reduces the risk to the property as well as the lives inside it.

Mindme GPS devices

Mindme and Mindme Locate are small, lightweight devices that fit comfortably in the palm of your hand. They can be worn on a lanyard around the neck, kept in your pocket or can be attached to a bag or belt. 

The devices have specific uses: 

Mindme

Mindme is perfect for anyone who spends time alone at home but still likes to get out and enjoy the garden, walk the dog or take part in other activities that sometimes mean you're away from family and friends. 

You simply press the SOS button to speak directly to the monitoring centre. The operator will speak to you through the device and call your emergency contacts or the emergency services if further help is required. GPS tracking provides accurate location reporting so that help can be directed to you.

You can learn more by reading our guides and instructions:

Quick start guide Mindme [pdf] 792KB

Mindme user instructions [pdf] 687KB

Mindme locate
Mindme Locate gives carers and family much needed peace of mind whilst allowing those living with dementia or vulnerabilities to enjoy the benefits of social interaction, fresh air and exercise as much as they can. 

GPS tracking allows carers to locate the user if they have any concerns about their whereabouts. 

The design is simple with no confusing lights or buttons.


Mindme Watch

Mindme watch

The Mindme Watch is a small personal alarm that is worn on the wrist. The watch tells the time, date, how many steps you have made and the battery state. The watch also has a panic button and works in the same way as the Mindme allowing you to speak directly to the monitoring centre. 

GPS tracking provides accurate location reporting so that help can be directed to you in an emergency. 

You can learn more by reading our guides:

Quick start guide Mindme watch [pdf] 794KB

Key safe service

Whether carers need access to your home, your children have forgotten their key and are locked out or you need to securely hold a spare door key, everybody has a use for a key safe. 

The Supra C500 Key Safe is police accredited. For more information or to arrange to have a key safe installed please phone 01903 737970 or email arun.lifeline@arun.gov.uk.


Please note - we recommend that you contact your home insurance provider to confirm their approval before fitting.

Leaseholders and tenants are advised to get permission from the managing agent before installation.