Collection Day Search & Information
IF YOU THINK YOU MAY HAVE CORONAVIRUS AND ARE SELF ISOLATING:
Please make sure that personal waste (such as used tissues) and disposable cleaning cloths are stored securely within disposable rubbish bags.
These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
Other household waste can be disposed of as normal.
You can search for your next collection day by using the button below. This search works for both rubbish and recycling collection days.
For information about general rubbish collections, please visit our rubbish page.
Early collections in hot weather
Biffa will be able to commence collections from 6am on days where temperatures are forecast to be 28°C or above. This will be advertised on the Council website and social media channels up to 2 days in advance.
Your collection day will remain the same throughout the year, and will not be affected by bank holidays. Christmas collections may vary, and will be advertised as appropriate.
If you are moving into a brand new property, or the previous tenants of your new home did not have a recycling collection, you will need to set one up. Please complete this new service form.
Arrangements may be made for residents who are unable to move their rubbish or recycling bin to the front of their property for collection. If you wish to apply for an assisted collection please call us on 01903 737754.
Lost, damaged or missing bins
If your home does not have a recycling bin, or your bin is lost or damaged, you can request a replacement which will be delivered to your property. Please either use our recycle bin request form or call 01903 737754 or email email@example.com.
Private or unadopted roads
Residents are normally requested to place their refuse on the boundary of their property on the publically owned highway. If roads are privately owned or unadopted it may be necessary for us to arrange alternative collection points. It may be possible for us to collect from private roads as long as certain criteria can be fulfilled.
- Roads must be of sound construction, to a suitable hard surface free of potholes and obstructions.
- The road must be not less than 3 metres wide, with no obstructions from overhanging trees or shrubs etc.
- There must be a minimum of 5.5 metres height clearance with no obstructions from overhanging branches or cables.
- When a through road does not exist, a turning area must exist. A 12 metre long vehicle must be able to turn around in 3 manoeuvres or less.
An inspection is required in all instances, and the manager’s decision on whether this service can be offered is final. Please contact us on 01903 737754 to arrange an inspection.
Bulky and large collections
Large or bulky items such as fridges, furniture or rubble will not be taken as part of the weekly rubbish collection. You can take them to your local household waste recycling centre for free, or you can arrange a special collection through our contractors, Biffa. For more information please see the bulky and large collections page or call 01903 734520. You could also use a registered waste carrier, a list of which is provided by the environment agency.