Struggling to pay Council Tax?
If you are in receipt of a low income and have less than £16,000 in savings and investments, you may be eligible for help from Council Tax Reduction (CTR).
For pensioners, any entitlement will depend on your household income including money from state and private pensions.
Working age claimants may be eligible for help if they have less than £6,000 in savings and a household income of less than £462.99 per week. Income includes, state benefits, tax credits, earnings, child maintenance and any other incoming money.
Customers already getting Council Tax Reduction who have severe financial difficulties can apply for a one-time discretionary payment, Council Tax Reduction Discretionary Relief.
For more information on Council Tax Reduction, Discretionary Relief and the online claim forms, please visit our website:
Do you need help paying your rent?
Housing benefit can help you pay your rent if you have less than £16,000 savings and are on a low income or claiming certain benefits. You can only make a new claim if you have either reached State Pension age or you are in supported, sheltered or temporary housing.
For more details and to access the online claim form, visit
Housing Benefit | Arun District Council
Additional discretionary help
If your rent is more than your housing benefit or housing element of Universal Credit and you can't pay, we may be able to help you for a few months whilst you either seek affordable accommodation or a permanent means of paying your shortfall. This is called Discretionary Housing Payment. It can also help with removal costs and rent in advance if moving within Arun or out of the area.
For more details and to access the online claim form, please visit
If you need to contact the Revenues and Benefits team about any of the above, the quickest way is to email us at the below address, making sure you give us your name and address so that we can get back to you.
Received a summons for Council Tax?
If you have Council Tax arrears and can't pay in full, please complete our online financial questionnaire. We can work out an affordable payment arrangement, let you know if you are entitled to any discounts or Council Tax Reduction and also provide you with details of independent organisations who can assist with financial problems. For example debt advice, maximising your income, budgeting, benefits, grants etcetera.