Discretionary Housing Payments


Sometimes, Housing Benefit or Universal Credit is not enough for you to pay your rent. The Discretionary Housing Payments scheme may be able to help you in difficult situations. We make payments at our discretion if we believe you need extra short-term financial support.

You must be in receipt of Housing Benefit or the Housing Element of Universal Credit to apply for a Discretionary Housing Payment. There are no set rules, each case is considered on its own merits and you will need to complete a financial questionnaire in order for us to assess your circumstances. Please read our full Discretionary Housing Payment (DHP) Guide.pdf [pdf] 78KB.

We cannot pay Discretionary Housing Payments for:

  • Service charges that are not included in your Housing Benefit calculation, for example charges for water, heating or meals
  • Any reductions made to your Housing Benefit to recover an overpayment
  • Increases in rent to cover rent arrears

To claim a Discretionary Housing Payment you can complete an online application form or alternatively you can visit us at either of our offices.

We may also be able to issue one off payments for disabled adaptations and moving costs. Please contact us in the first instance to discuss your case.

Our Housing team may be able to help you with rent in advance. Please see their pages for more information on the criteria to be met and how to apply.