Council Tax Reduction


The local Council Tax Reduction Scheme (CTR) uses a person’s income to decide how much discount to apply to their council tax liability.

  • If you are 65 or over your Council Tax Reduction entitlement is determined by the Council Tax Reduction Schemes (Prescribed Requirements) (England) Regulations 2012; details of which can be found at . Please also see  The Council Tax Reduction Schemes (PrescribedRequirements) (England) Regulations.pdf [pdf] 3MB
  • If you are working age the Local Council Tax Reduction Scheme (CTR) uses a person’s income to decide how much discount to apply to their council tax liability.
  • all working age customers will pay some council tax;
  • pension age customers will not be affected by these changes.

The amount of council tax reduction that a working age customer receives is based on the amount of income that they and any partner receive.

This will place the customer in an income band, and the band will determine the amount of CTR that a person is entitled to.

The table below shows the income bands and the maximum amount that council tax will be reduced by (percentage entitlement)


Income                          Banding              %award of net liability

£0-£175                         A                          90%

£175.0-£225                  B                          70%

£225.01-£275                C                          50%

£275.01-£325                D                          30%

£325.01-£375                E                          10%


If the customer or any partner is in receipt of Income Support, Employment and Support Allowance (income related), or Job Seekers Allowance (income based), they will automatically be placed in band A.

A deduction will be made from the CTR entitlement for any non-dependant  who is living in the property as a member of the household and who is not the partner of the customer unless that non-dependant is in receipt of  Income Support, Employment Support Allowance (income related), Job Seekers Allowance (income based), guaranteed Pension Credits or Universal Credit.

If you have savings of more than £6,000 you will be unable to apply for CTR.

CTR must be applied for and is not automatically granted. An application forms is available to download here: CTR claim form.pdf [pdf] 310KB .

If you wish to apply in person, hand in forms or documents for your application or seek advice about it, you can visit one of our offices.

If you are 65 or over you are not affected by the above changes.

Deductions taken for non-dependants for claimants over 65 are as follows:

  • £4.00 per week – If aged over 18 and not in work
  • £4.00 per week – If in paid work and gross income is less than £207.00 per week
  • £8.10 per week – If in paid work and gross income is between £207 and £360.10 per week
  • £10.20 per week – if in paid work and gross income is between £360.10 and £447.40 per week
  • £12.20 per week – If in paid work and gross income is £447.40 or more


S13A and Schedule 1a of the Local Government Finance Act 1992.pdf [pdf] 897KB


Second Adult Rebate

This is no longer available to working age claimants but if you are 65 or over and have an adult living with you who is not your partner and would be able to claim a single resident discount  if that person was not in your property you may be able to get some Second Adult Rebate. You can apply by completing the second adult rebate form.


Council Tax Discretionary Relief Payment

Customers who need financial assistance towards paying their Council Tax should always apply for Council Tax Reduction.

Customers who are in severe financial difficulties and are already in receipt of Council Tax Reduction can apply for a Council Tax Discretionary Relief payment by calling 01903 737753 for an application form or using our online form.

Please note that discretionary awards can only be backdated for a maximum period of one year, so please submit your application as soon as possible.

You can download and read the  2019 CTR policy.pdf [pdf] 236KB


Change of circumstances

Your council tax reduction is likely to be affected if your circumstances change. You must inform us immediately if any of the following changes:

  • Where you live
  • The people you live with
  • Your income
  • Your bank account, savings or investments

You can report a change to your circumstances using the change of circumstances form. If we require supporting evidence, you can send it by post to the address at the bottom of this page, bring it in to either of our offices, or send it as an attachment to You must include the following information:

  • Claim reference number
  • Full name and address
  • Date of birth
  • National Insurance Number

If your change of circumstance affects your entitlement, we will send you a revised decision notification. Please look at this example of the Council tax reduction notification [pdf] 92KB for an explanation of the layout and where to find the information we are requesting from you.



If you believe your council tax reduction is wrong, you are entitled to request an explanation of how we made our decision and ask us to review it. An explanation may be requested at any time, but you must contact us within 2 months of the date of the decision if you wish for it to be reviewed. You can put this request in writing to the address at the bottom of this page, by emailing or telephoning 01903 737753. If you are still not happy with the decision, you have a further 2 months to appeal to the Valuation Tribunal of England by emailing, telephoning 0300 1231033, by fax at 01302 321447, or in writing to:

Council Tax Reduction Team
First Floor
Hepworth House
2 Trafford Court
E1 8EU                

You can find out more about the process by visiting the Valuation Tribunal of England’s website.