Data Protection

 

On this page:

Introduction to Data Protection
Find out what information we hold about you
Your rights
Data Protection Policies
Council's Data Protection Officer
Protecting your personal information

 

Introduction to Data Protection

Arun District Council is committed to the protection of all personal information collected during the process of delivering services to our customers in accordance with data protection law.

The law is changing on 25 May 2018 with the introduction of the General Data Protection Regulation.  You can find out more from the Information Commissioner’s Office 

 

Find out what information we hold about you

You have the right to request personal information held about you within any Arun District Council service.  This is known as a ‘subject access request’.  There may be some occasions when an exemption would apply from providing the information and if this is the case then we will write to you and inform you of the reason.

You can also find out more about accessing your personal information on the Information Commissioner’s Office.

To make a subject access request, you can either use the online form or you can write to the:

Information Management Team
Arun District Council
Arun Civic Centre
Maltravers Road
Littlehampton
West Sussex
BN17 5LF
Infomanagement@arun.gov.uk

We treat all requests in confidence.  Requests will be dealt with within 30 calendar days of receipt. 

Please read our:  Privacy Notice Subject Access Requests.docx [docx] 16KB

 

Your rights

With the introduction of the General Data Protection Regulation you have the following rights:

  • To ask us to remove data we hold about you or limit our use of it - this right is not absolute and we may not be able to comply with your request unless the following specific circumstances apply:
    1. Your personal data is no longer necessary in relation to the purpose for which it was originally collected and processed.
    2. You withdraw consent we have relied upon.
    3. You object to the processing of your information and there is no overriding legitimate interest for continuing the processing.
    4. Your personal data was unlawfully processed.
    5. Your personal data has to be erased in order to comply with a legal obligation.

 

  • To data portability - the right to obtain and reuse your personal data for your own purposes across different services only applies where the processing is based on your consent or for the performance of a contract, and when processing is carried out by automated means.
  • Not to be subject to automated decision-making, including profiling - this right only applies where the decision is based on automated processing and it produces a legal effect or has a similarly significant effect on you.

You can make a request to:

  • rectify an inaccurate record
  • erase a record or to restrict processing
  • object to processing
  • request portable data
  • cease automated decision-making and/or profiling

by writing to the:

Information Management Team
Arun District Council
Arun Civic Centre
Maltravers Road
Littlehampton
West Sussex
BN17 5LF

On receiving your request, we will provide a timeframe for completion.  If we decide that it is not appropriate to comply with your request we will explain why.

 

Data Protection Policies

Our policies reflect how important it is to the Council to make sure that we process personal data fairly, lawfully and transparently to comply with data protection law.  They set out our responsibilities and accountabilities and explain how we manage people’s data protection rights.

You can find out more in our:

 

Council's Data Protection Officer

Our Group Head of Council Advice & Monitoring Officer, Liz Futcher, has been appointed as Arun’s Data Protection Officer. Liz can be reached by telephone on 01903 737610 or email: liz.futcher@arun.gov.uk.

 

Protecting your personal information

To stop personally addressed marketing material, or 'junk mail' being sent to you, you should contact the Mailing Preference Service either by phoning their registration number 0845 703 4599 or visiting their web site where you can register online.

To stop uninvited telesales calls you should contact the Telephone Preference Service on 0845 070 0707 or visit their web site where you can register online.

To stop uninvited telemarketing faxes you should phone the Fax Preference Service on 0845 070 0702 or visit their web site where you can register online.