Running a food business

Registering your food business

You need to register your food business 28 days before opening, this includes home catering businesses.

For full information see the details on Food premises registration.

Planning permission

You may need planning permission if you are starting a food business at a premises that has not been previously used as a food business.

Planning applications for new commercial hot-food premises in class E (formerly A3 use) or in Sui Generis (formerly A5 use) may have a planning condition added for the installation of a grease trap/separator.

Any installation of grease traps/separators must also comply with Building Regulations.

Food safety management

You must put in place food safety management procedures which are based on the principles of Hazard Analysis and Critical Control Point (HACCP).

To help with this the Food Standards Agency have information on food safety management packs for small businesses.

We can send you a printed version of the pack for a fee.

You’ll need to register on our online portal.

Once registered:

  1. Go to Requests.
  2. Select Submit a request complaint.
  3. In Request Subject choose Safer Food Better Business pack.
  4. Follow the onscreen instructions to complete the application.

Order a Safer Food Better Business pack

Mobile catering

A mobile catering unit includes a vehicle, trailer stall, caravan or other similar premises from which food (including drinks) is sold.

You must register your food business 28 days before you start trading and if you register with us your vehicle or trailer must be stored within our district overnight.

If your vehicle is stored elsewhere but you trade within our district, we will undertake food inspections.

You cannot trade from all streets within our district. For some streets you will need a permit or licence before you can trade. If you wish to trade from a street you should check with us that we allow trading from that street.

If you are trading from private land you do not need a street trading licence from us. You will however need the landowners’ permission and will need to be aware of any planning or trading time constraints.

Mobile food businesses must follow the same hygiene rules as all other food businesses.

Any rubbish generated by your or your customers is ‘trade waste’ and you must arrange for its collection by a licensed waste collector.

You’re responsible for the health and safety of yourself, any employees and customers. You must ensure that all electrical and gas appliances are in working order and you must have safety inspection documents.

Food safety training is available from CIEH and they also have a specific outdoor catering guide

Commercial waste management and drains

You need to have food waste bins for any food waste at your premises. You will also need to have a licensed waste carrier to remove your food waste.

You need to ensure that your drains continue to work effectively. Fat build-up in pipes can cause blocked drains and overflowing sinks or toilets in either your food premises or the neighbourhood.

Food businesses must not block or damage sewer networks and should have grease separators fitted to drains serving kitchens or have another effective way of removing grease.

Southern Water has information on the disposal of fats and information for food businesses on how to manage fat, oil and grease (FOG).

Domestic drain guidance

You need to ensure that you only dispose of the 3 P’s (pee, poo and paper) down your pipes. Southern Water has more information and advice on keeping drains and pipes clear.

Sickness at work

The Food Standards Agency have all the relevant information on what you should do if you or your staff are ill.

If you’re ill and work with food you may need to stay off work.

Food hygiene training

Chichester District Council offers food hygiene training but you can also get this training from other online providers.

Allergen management

The Food Standards Agency provide up-to-date allergen information.

Food crime

The National Food Crime Unit (NFCU) has identified seven different types of criminal behaviour often seen in food crime: adulteration, substitution, theft, misrepresentation, illegal processing, waste diversion and document fraud.

Toilet and washbasin provisions

If customers eat or drink on the premises there must be an adequate number of toilets and hand wash basins for customer use.

Within our district you must provide the minimum facilities as shown in the tables.

Food premises

Food premises
Number of seats Minimum number of toilets Minimum number of urinal stalls Minimum number of hand basins
0 to 8 No minimum No minimum No minimum
9 to 20 1 unisex No minimum 1 unisex
21 to 50 1 male
1 female
No minimum 1 male
1 female
51 to 100 1 male
2 female
1 2 male
2 female
101 to 200 1 male
3 female
2 2 male
2 female
201 to 300 2 male
4 female
2 3 male
3 female

Public Houses, bars and other wet-sales establishments

Public Houses, bars and other wet-sales establishments

Number of seats Minimum number of toilets Minimum number of urinal stalls Minimum number of hand basins
Up to 50 1 male
1 female
2 1 male
1 female
51 to 100 1 male
2 female
2 2 male
2 female
101 to 150 1 male
2 female
3 2 male
2 female
151 to 200 2 male
3 female
3 2 male
3 female
201 to 250 2 male
3 female
4 2 male
3 female
251 to 300 2 male
4 female
4 2 male
4 female
301 to 350 3 male
4 female
5 3 male
4 female
351 to 400 3 male
5 female
6 4 male
5 female
451 to 500 4 male
6 female
8 4 male
6 female

 

You must provide toilets and wash basins for staff under Health and Safety regulations.

Staff toilets should be separate from customer toilets but if this is not possible you must increase the number of toilets available so staff can use them without delay.

All toilets must not open directly into any room where you will handle food. You would need a lobby with at least 2 doors between the toilet and any:

  • food storage area
  • cooking or food preparation area
  • restaurant seating
  • servery area