Universal Credit


Universal Credit became full service in Arun from 4 July 2018. This means we can’t usually accept new Housing Benefit claims.

If you need help paying your rent, you can claim Universal Credit.

You may be able to claim Universal Credit if you are on a low income or out of work.

Universal Credit brings together six benefits and replaces them with a single, monthly payment.

It replaces these benefits for most people:

  • Housing Benefit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker's Allowance (JSA)
  • Child Tax Credit
  • Working Tax Credit
  • Income Support

Universal Credit will help with your housing costs and pays the money into your bank account. You’ll need to pay your landlord yourself.


When you need to claim Housing Benefit instead

You can’t claim Universal Credit for help with your rent if you live in supported or temporary accommodation.

If this applies you will need to make a claim for Housing Benefit. Find out how to apply on our Housing Benefit page.

For the rules for Universal Credit if you're pension age, visit our Pensioners and Universal Credit page.

Citizens Advice can help with the application process for Universal Credit. You can find help and more information on the Citizens Advice website.


Extra help towards your rent

Sometime the Housing Element of Universal Credit is not enough for you to pay your rent. The Discretionary Housing Payment scheme may be able to help you for a short period of time until you find a permanent way of paying your shortfall.