Bin collection problems

For our most common bin collection problems please see below:

Missed collection

Report a missed collection

General complaints

For other bin collection problems please complete the complaints form, including overflowing rubbish, rubbish left out on the streets, damaged/lost or stolen rubbish bins.

General rubbish complaints 

Sign up to a rubbish or recycling collection

If you do not currently get a rubbish or recycling service, then complete our new service form to set this up.

Set up a recycling service 

Order a new or replacement recycling bin

If you do not have a recycling bin or if it is lost or damaged, then use our form to request one.

New or replacement recycling bin

Get help with putting out your rubbish

If you have difficulties taking your bin out we may be able to help you with assisted collections. Please phone us on 01903 737754.

If you already receive help with your bins but no longer require it, please ring us on the above number to cancel the service.