Following a review of our local Council Tax Reduction Scheme, it was determined that insufficient steps had been taken to safeguard claimants moving from Employment Support Allowance onto Universal Credit where they receive a Transitional Protection element within their Universal Credit award.

Accordingly, the claims of all affected customers have been amended, and the Transitional Protection element will now be disregarded for the purposes of calculating Council Tax Reduction.

Not everyone affected will see a change in their Council Tax Reduction award; your entitlement may remain the same.

If there is a change, a revised Council Tax bill will be issued to you under separate cover.

Council Tax

The Council Tax department no longer offers a face to face service. All the information you should need can be found on these pages.

If you are struggling to use our online services, you can email revenues.benefits@arun.gov.uk or call 01903 737752 for help.

  1. Pay your Council Tax or claim a refund

    Pay online, by phone, post, by Direct Debit or claim a refund
  2. Help with Citizen Access

    Help with common problems using Citizen Access
  3. Register for Council Tax

    Moving into our district? Register online for Council Tax here
  4. Bands and charges

    A list of Council Tax bands and how to appeal if you think your band is incorrect
  5. Council Tax discounts and exemptions

    Find out if you are eligible to claim single resident or other discounts or exemptions
  6. How your Council Tax is spent

    How we use money raised
  7. Report a change to our Council Tax department

    Tell us about change in address, name or circumstances
  8. Report a death

    Information on Council Tax if someone you live with has died or if they lived alone
  9. Help to pay your Council Tax

    Find out what help is available if you’re struggling to pay your Council Tax
  10. Empty properties FOI enquiries

    Before making an enquiry please read the latest information here.
  11. Council Tax and freeman on the land

    Being a freeman on the land does not exempt you from paying Council Tax
  12. Copy bills and proof of residency

    Obtain copies of current and historic bills
  13. Council Tax premiums

    Additional charges for second homes and long-term empty homes
  14. Debt Assist service

    Working with you on council debts: introducing our new Debt Assist service

Your Council Tax

  1. Helping someone with their Council Tax or Business Rates
  2. Understanding your bill
  3. How your Council Tax is spent
  4. Explanatory notes for Council Tax

Landlords, agents and tenants

  1. Report a change in tenancy
  2. Who should pay Council Tax

What happens if you do not pay

  1. If you do not pay your Council Tax overview
  2. Court summons for Council Tax
  3. Liability order issued for Council Tax
  4. Recovery policy